Two guesses on the identity of the 911 operator.
The Dispacther had what we called in the Navy, a ‘Short-Timers’ Attitude. She was running out the clock on this employment,and very likely leaving on bad terms, so her annoyance level was way up, while her professional guard was way down.
Living nightmare.
There was a creek near my old house that always flooded the bridge. Some guy drove his car into it and got stuck. Police came out and stood and watched. I grabbed my big boat line tied it to a tree and around me and 2 life jackets in the shed and started to wade out to him and get him back to safety the cop had a hussy fit and threatened to arrest me. I told him I wasn’t gonna just watch him drown. Got him back safely.
Every private business I’ve been at typically restricts access to people who have submitted their resignations. Some walk them out the door and pay them for the x weeks notice. It all depends on the role they are in.
Given the criticality of this role I can’t understand why she was kept on the job instead of given administrative work to do.
If water is steadily rising in your car, shouldn’t advice be - get out a window and stand atop the car?
Not a very helpful response from the 911 dispatcher, although it’s not clear that her callousness actually contributed to this woman’s death.
I don’t understand, if she just drove into the water, why she couldn’t get out? Could’t lower the window and go out that way? People need to know how to break out the window if they need to.
What did this dispatcher do wrong?
She engaged emergency services right away.
Here in MD such a story would hardly be news... For the past 30-years the 911 lines (in suburban areas) have been staffed by such morons... Both times that I had occasion to dial 911, the operator hung up on me...
Just listened to the whole 911 call. The dispatcher sounds like a horrid person.
Sure, technically, she did her job. But, in the process, she was unnecessarily cruel to a drowning woman.
Public Enemy got one thing right, 911 is a joke.