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To: Swordmaker

I’m going to say that you’re dancing around the important issues Rossmann brings to the fore, and which he has spent his own time, energy and money on making people and aware of. To wit:

1) Lack of documentation in the way of schematics and parts placement diagrams that permit repair by either the owners of Apple products or third parties such as Rossmann who have shown qualifications in that area.

2) Lack of access to Apple replacement parts, such as certain Apple-specific ICs and ‘chips’ that receive programming making them unique to Apple production, and unavailable to either owners of their product or third party repair services.

I don’t know if you’re aware of the practice by manufacturers before ‘computers’ got big, but there used to be documentation sets available to consumers and repair houses alike for a whole host of product like TeeVees, stereos, and other household appliances ... I was a bit perturbed at one point not being able to obtain schematics and the like for ‘computer’ equipment (NOT that it stops me, or others, from troubleshooting BUT its nice to have the docs!)

For decades Motorola in the sales and service of their 2-way radio lines sold documentation packages, and also sold replacement parts for their equipment as well. Apple does nothing of the kind - bring it into their “genius bar” and MAYBE you can get satisfaction.

Now, I happen to know a thing about the ‘repair’ depot process as practiced by a few of the bigger manufacturers in the DFW are by benefit of having had friends involved in that field, and the practices vary between facility as to the level of repair.

The biggest issues is, the capability and competency of technicians. We used to employ rework operators separate from technicians, for the purpose specialization, but, we were a manufacturer, and not predominantly a repair facility.


96 posted on 06/19/2019 5:53:00 PM PDT by _Jim (Save babies)
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To: _Jim
1) Lack of documentation in the way of schematics and parts placement diagrams that permit repair by either the owners of Apple products or third parties such as Rossmann who have shown qualifications in that area.

2) Lack of access to Apple replacement parts, such as certain Apple-specific ICs and ‘chips’ that receive programming making them unique to Apple production, and unavailable to either owners of their product or third party repair services.

No, I’m not unaware of those schematics. What part of my owning and operating a cross platform computer support business for 40 years do you keep failing to grasp and attributing total stupidity about the business to me?

Rossmann is a technician, and probably very talented at de-soldering parts from multi-level circuit boards, but he is not an Apple Authorized Repair station. He has a small business. . . Limited to what he does, and a Right To Repair Advocate. If he wants to repair something, fine, have at it. He has no right to force has opinion of what a company does want to sell on that company. He does NOT own their intellectual property. He does not own their software, only a license to use it as per a contract he agreed to. He does not seem to grasp those legal concepts.

Apple is NOT in the business of selling its proprietary ICs or SoCs for other businesses to make boards or even other computers with or even to do repairs. That is NOT their business model and they are not required to make it their business model. Rossmann doesn’t like their business decisions and their engineering decisions. That’s his prerogative.

The specific design and programming that makes those chips proprietary to Apple have a lot to do with security, encryption, and keeping the devices inviolate from being unlocked by people who want to unlock them after stealing them. That is why only Apple Authorized Repair stations have access to these parts. It is a legitimate reason why certain Intellectual Property is limited in access and not sent out to third-party repair shops.

There are now five specific IC chips that are so limited because they have to be inter-registered to lock each device to the device by Apple. If they could be installed by just any John Doe repair shop, thieves could steal Apple devices like they could before the introduction of the iPhone 5S, and resell them on the black market unlocked. Now they cannot do that, making them much less the target of snatch and grab muggers. Before the introduction of the Apple 5S, the iPhone was the prime target of 95% of the mugging in New York City. Afterwards, only 5% of muggers even bothered to steal them.

Do you grasp the concept now???? There is a legitimate reason for it.

If Louis Rossmann wants to build a company such as Apple that operates under his rules, then he is free to try to do so. More power to him. Until then, he has to work with the companies and the laws that exist as they are.

100 posted on 06/19/2019 6:50:01 PM PDT by Swordmaker (My pistol self-identifies as an iPad, so you must accept it in gun-free zones, you hoplaphobe bigot!)
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