Like you I kept hearing how "great" this place is.
We NEVER eat ANY "fast food", except when we're on a long road trip and then, just the French fries. Finally saw one, in Maryland, so stopped to try the waffle fries. NEVER AGAIN!
I do have to say the customer service was wonderful - better than any fast food joint I’ve ever visited.
But the saltiness - OMG! Just terrible.
Yeah, it’s cool that Chick-fil-A is doing their thing and they have principles, but...
I _really_ like Popeyes ;-)