Posted on 06/29/2018 12:06:59 PM PDT by pabianice
Earlier this week I mailed some important documents Priority Mail- with tracking. It has vanished. I ran the tracking number and there is no record of it. I personally delivered it to the Post Office and it is gone. Now I have to get copies of the missing documents and mail them again. This time UPS or FEDEX.
Has anyone else had this experience with the USPS? What good is the USPS?
What did you do with the tracking receipt?
I use FedEx or UPS.
I NEVER use the post office for anything that might be important.
Never.
I have the receipt. I ran it and there is no record of the package. I went to the post office and got blank stares in return.
I have had mail disappear, but not with tracking. It was getting lost between my township and the next. The problem has stopped. IMO it was the last postmaster.
Take the receipt to the post office and tell them to get on it. That is what you paid for.
i have occasionally run into this issue- the package did ultimately show up...were you delivering to an individual or company?
are you logged in?
Where did you mail the package... specifically?
they should have at least scanned it when you paid for Priority...
What did you do with the tracking receipt?
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Ditto. The number is on the receipt. Assuming it is, it HAS to be in their system. Are you sure you’re typing it in correctly? Check with your postmaster. They have cameras now tracking the mail. What does USPS say?
What is running your post office? Zombies? Check the website. You should at least get a refund.
All Priority mail has tracking.
I’d take the receipt with the tracking# and go back to the Post Office.
IF the number is not showing up, the envelope has never been scanned. It may have meant to be tossed in the sorting basket, but missed instead and maybe slipping up under cabinet or something. Or it could still be sitting up on the clerk’s counter and they forgot to send it. For sure, I’d go back and check.
You should get a refund for the postage and compensation in the form of the base insurance amount ($50?), unless you paid for more than that.
And you received no explanation in Mandarin, Tagalog or Hinidi?
I know that. Person should take the card and paper receipt to the post office and get answers.
Make that “Hindi”
I had a similar experience. Sent a certified letter to my son in Miami. Kept tracking the letter, but after it arrived in Miami, there was no further tracking for 8 days. It just kept saying in route to next postal facility. I called and put in a claim. No one knew where the letter was until finally it was discovered on top of a mail clerk’s desk at the local USPS facility.
Go to the clerk that accepted the package. Ask them to look up the transaction. Only the original clerk can do so, and it has to be within 30 days of the transaction itself or it disappears from the system.
To do this, you’ll need your receipt. This will include not only the tracking number, but the transaction number, which is quite long.
(I just retired as a window clerk at the post office a few months ago)
Good luck and hope this helps!
Just an interesting fact, FedEx flies almost all priority mail for the USPS during the daytime. At night, FedEx planes fly FedEx Express packages. This allows FedEx to keep most aircraft fully utilized.
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