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To: Morgana
Toy R Us has been in trouble for quite a while. Over a decade ago I went in because I need some toys and games and I did not want to run all over the city looking for them.

They did not have even a quarter of my list in stock and were uninterested in trying to get a hold of the rest of it.

This was almost a thousand dollar order and they just could not be bothered.

I went to Wal*Mart and they were not only willing to order what was not in stock, they saved me money as well.

Customer service.

They did not have it.

21 posted on 03/09/2018 12:52:07 PM PST by Harmless Teddy Bear ( Bunnies, bunnies, it must be bunnies!! Or maybe midgets....)
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To: Harmless Teddy Bear

I had some dealings with Toys R Us back when I worked in the retail biz. IMO they are going extinct for the same reason all those other big box retailers have assumed room temperature:

Senior corporate management that is unbelievably effing arrogant.

Execs from this company were a real piece of work.


25 posted on 03/09/2018 1:29:11 PM PST by Buckeye McFrog
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