Posted on 09/06/2016 10:49:30 AM PDT by PROCON
GREENSBORO, NC -- Are some Walmarts "better” than others?
We're talking good customer service. Clean stores. Stocked shelves. Short check-out times. According to a new study, yes.
Andy Reich, a Columbia University Assistant Professor of Sociology says his study has revealed not all Walmarts are created equal.
To simplify his findings, he says, White and rich neighborhoods have better Walmarts than Black and poor neighborhoods.
“People used words like ‘unorganized’, ‘nasty’ and ‘worst’ to describe stores in communities of color much more than they used those words to describe Walmarts in Whiter communities,” Reich said in a Skype interview.
He says he analyzed 35,000 Yelp reviews across 28-hundred Walmart stores in the U.S. He then used those keywords and matched them with the reviewers' race and neighborhood they live in. The data was collected between 2004 and 2015.
(Excerpt) Read more at 13newsnow.com ...
The store reflects the clientele
Wow. I’d hate to see what they are like in poor neighborhoods!
I suggest they look at who they hire.
-PJ
Compare the inventory at various Costco stores...geared to their perception of the local market.
um... ALL STORES are better in rich areas than in poor ones.
I wont even buy the junk they call seafood at the grocery stores in the poorer areas of town. I honestly believe they take the spoiled food from the rich stores and ship it over to the poor stores to see if they can sell it there before throwing it out.
We deserve better stores as we do not plunder the stores in our neighborhoods.
I take it the answer is to trash the stores in the white neighborhoods so they can look and feel like the ones in other neighborhoods.
‘Course it has nothing at all to do with the differences in clientele...
“The store reflects the clientele”
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The store staff is also drawn from the local community.
AND the employees. Demographics is everything! Has it dawned on any of these whiners that the stores that are nicer are nicer because THEY aren’t in them??
There are stores where items have been thrown on the floor and the shelves are total chaos. I believe this reflects the people who shop there and those who work there. You don’t see this at Nordstrom, may I say.
Wow. This could turn into a new cottage industry for underemployed lawyers. Just compare gas stations, pharmacies, number of trees on the street, etc., etc. One is bound to find inequities somewhere.
Then sue all the parties involved.
That may be because they have less “shrink” and less vandalism.
How much money did the Government pay for this "Study" that that this Freeper explained in 3 seconds?
I went into the Wal-Mart in Renton, WA a couple of times when I lived in the area. It was an absolute dump. The women’s clothing section looked like a teenaged girl’s bedroom. There were clothes strewn all over the floor and on racks.
And yeah, it was in a minority neighborhood. It felt like shopping in certain South Side Chicago neighborhoods.
And I don’t blame the store. I blame the clientele. I actually had an acquaintance that owned a bunch of off price grocery stores in Washington and Alaska. He opened one in the central District in Seattle. He had to close it because shrinkage was so bad (shoplifting).
The Wal-Mart where I now live, in a small Kentucky town, services the whole area. It is very nice and kept clean. The people are also very nice, but I think it is due to the local culture rather than Wal-Mart.
Best Walmarts I’ve seen are in smaller towns.
It’s a job in air conditioning and with reasonable pay so they can actually hire decent employees that appreciate the job.
Dang, you said in a few words what I said in a few paragraphs. Well done.
Bingo. This is the primary reason.
However, that it not blanket. In those stores are many fine hard working people.
While I don’t shop at WalMart all the time, when I do, I shop at one in the suburbs and one on the way to work in an “inner city” area. There is absolutely no difference in terms of what you can buy there. The inner city one is more crowded and there are longer lines. But I suspect that’s because the residents are so happy to have a Walmart there where they can get decent things at a reasonable price that they all flock there. The inner city Walmart is staffed predominantly with African Americans, but I can tell no difference in how they treat customers. This study is typical PC BS.
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