Posted on 06/07/2016 9:38:51 AM PDT by The Louiswu
I am being told by a representative of Yext.com that in order to change any of my business listings on the internet I have to PAY - that all of this information has been monetized and that information, even if I want to remove to is basically owned by someone else.
Is this true? Is there a way I can correct errors in my business info without paying an arm and a leg?
Just create a new web page. Place a link on the old one that redirects to the new one.
After about 6 months the info on the old one will fall to page 2 or 3 of a Google search.
Very few people - if any will see the old information
search “yext scam” interesting reading
If you are referring to your own web page, this is correct.
If you are referring to the multitude of sites that compile business information, just change the original source -- i.e. your listing at the phone company, or your business registration with your state. The aggregation sites collect this published info, and it will eventually update them.
To speed up the process, you can go to each individual site and submit a correction. This is all that Yext is doing for you, and charging you for it.
You can do for yourself anything that Yext would do. The question is how much your time and energy are worth to you.
I’m willing and able to spend the time to make the corrections, but the process seems very convoluted and very confusing.
That’s a lot of complaints!
BTW, nice reference. I normally check with BBB before doing business, and this sort of information is why.
He’s talking about internet “yellow page” listings, not his own website. Those are private databases and they may charge you for a listing or to change a listing.
However, I wouldn’t worry too much about it, if you put up your own website for your business and get it ranked properly in the search engines, then everyone will get your contact info straight from you and only idiots will bypass that to get the incorrect info from “yellow page” websites.
try this
Here are the basic steps to get to the “fix it for free” button:
1. Search local.yahoo.com for your business.
2. Hover your mouse over your business on the left. The results on the right are what you’re looking for.
3. Click on “verify your listing,” right under the name of your business, where it asks “is this your business?”
4. Yahoo/Yext PowerListings will open, where it will send you to a “free business listing scan.”
5. What you need to do is go through the entire process as if your are purchasing one of their plans. At the end, after you have entered all your information, just under the “packages” in very small print, it will offer a “just fix Yahoo for free” link.
That is how we were able to fix our listing on Yahoo for free, without paying Yext.
Not only have they pissed off customers like you, but they have pissed off Yext Certified Partners like me! What was once a great service to provide clients has now turned into a nightmare. I (and many others) have dropped our Yext partnerships.
What they have done is the epitome of what not to do unless you want to piss off your whole ecosystem of clients and partners.
“That is how we were able to fix our listing on Yahoo for free, without paying Yext.”
Unfortunately there are 100+ local citation directories you need to get listed on. That would be a nightmare to do manually for all directories.
Thank you
Yes. It is owned by me.
All payments are to me.
Cash only.
google is a quick and easy way to find out about obvious scams like this one:
https://www.google.com/search?q=Yext.com&ie=utf-8&oe=utf-8#q=Yext.com+scam
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