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Apple unable to power on iPhone of teen lost at sea
Mac Daily News ^ | May 12, 2016

Posted on 05/12/2016 3:35:23 PM PDT by Swordmaker

In a conference call on Tuesday night, an Apple team leader informed attorneys for the families of Austin Stephanos and Perry Cohen that they were unable to restore Stephanos’ badly-corroded iPhone 6 to working order.

Austin and his friend Perry Cohen, both 14, went missing in July 2015 during a fishing trip off the coast of Jupiter, Florida. The U.S. Coast Guard found their boat during a search and rescue operation last year, but the boat was set adrift before it could be towed ashore by salvage teams. A Norwegian supply ship in March 2015 happened upon the 19-foot vessel about 100 miles off the coast of Bermuda. Stephanos’ iPhone 6 was found in a storage compartment in which it had sat in salt water for eight months.

The iPhone was meticulously disassembled by an Apple forensics team, which cleaned its components and performed a chemical report as part of a thorough diagnostics process. The iPhone was sent to Apple having suffered a significant amount of salt corrosion. Despite their best efforts, the Apple team were unable to get the iPhone to power on. Apple has informed the families of the result and the families may decide to pursue other options to retrieve data from the device.

Pam Cohen, Perry’s mother, said in a statement: “We learned yesterday that Apple went as far as they could to try to get Austin’s iPhone working, which, as Apple advised, was the first step in the process of retrieving information that might help us understand what happened to the boys. Apple also made it clear that getting the iPhone to power up was its only commitment to Blu Stephanos, which differs from what we heard from his attorney in court. For the generous efforts by Apple’s engineers, who we understand worked tirelessly to try to help us, we are so very grateful. According to Apple, there are other experts in the field who may be able to pick up where Apple left off, to continue the work. Apple has offered to securely hand the iPhone off to an expert in this technology if the families can agree on such an expert. We look forward to working cooperatively with Austin’s family toward this transition. We are not giving up on the iPhone’s potential for evidence until all viable efforts have been exhausted.”

MacDailyNews Take: Kudos to Apple for trying to get Austin’s iPhone to power back up. Hopefully, even without being able to power up the device, the data inside can still be extracted by different means by other experts.



TOPICS: Business/Economy; Computers/Internet
KEYWORDS: applepinglist
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To: Swordmaker

Apple Care...fails again.


21 posted on 05/12/2016 8:38:53 PM PDT by nonsporting
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To: Swordmaker

What’s funny is, Microsoft actively tries to avoid helping customers with anything, google will help, but you’ll probably have to jump through hoops to get in touch with them and they’ll want your credit card number, but if Apple can’t (or won’t) help someone nowadays, there’s a news story about it.


22 posted on 05/12/2016 9:09:27 PM PDT by Boogieman
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Not sure why the memory would be corrupted unless it got hosed via salt water shorts.


23 posted on 05/12/2016 9:14:56 PM PDT by Gene Eric (Don't be a statist!)
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To: Swordmaker
There's only two things that saltwater doesn't screw up.
Saltwater and fish! d;^)
24 posted on 05/13/2016 4:33:43 AM PDT by CopperTop
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To: carriage_hill
My buddy and I once took out a 20 foot boat sailboat to open ocean which began to sink. The boat wasn't 'taking on water' but rather, THE PLUG WAS NOT PLUGGED IN (Yes, there REALLY was a plug) so the boat sank to below the water line but remained partially buoyant with the plug put back in. Somehow we got that boat to a beach (can't remember what city) and rounded up some guys to help pull the waterlogged boat ashore where we waited for it to drain.

I've got 3 years of childhood swim school under my belt but I would not be here today if that boat sank out in open ocean.

25 posted on 05/13/2016 9:20:16 AM PDT by CivilWarBrewing (Females DESTROYED America.)
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To: Gene Eric
Not sure why the memory would be corrupted unless it got hosed via salt water shorts.

The corrosion from the salt water would eat away the traces and corrode the ICs themselves corrupting the doped layers of the transistors. Any data would be unrecoverable.


Sea Water damage to an integrated circuit

26 posted on 05/13/2016 2:45:51 PM PDT by Swordmaker (This tag line is a Microsoft insult free zone... but if the insults to Mac users continue..)
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