Carl’s Jr CEO wants to replace all human workers with robots

fox ^

[BenLurkin]

Eatsa, the mostly automated healthy, fast food bowl shop based in San Francisco, has inspired the CEO of Carl’s Jr. and Hardee’s to rethink the traditional workforce—by replacing all humans with robots.

...CEO Andy Puzder told Business Insider. "We could have a restaurant that's focused on all-natural products and is much like an Eatsa, where you order on a kiosk, you pay with a credit or debit card, your order pops up, and you never see a person."

...

The CEO acknowledges that it may be some time before Carl’s Jr is people-free as it would take a pretty sophisticated machine to handle all the nuances of their kitchen. Even at Eatsa, while the ordering process is 100 devoid of any pesky human interaction, live workers behind the scenes still assemble bowls.

But Puzder says he sees automation fulfilling “rote tasks like grilling a burger or taking an order”—areas in which a robot would probably be more precise than a human.

And while older customers may take some time to adapt to interacting with a faceless platform, Puzder says the coveted millennial market actually prefers as little social interaction as possible when it comes to ordering food.

"Millennials like not seeing people," said the CEO. "I've been inside restaurants where we've installed ordering kiosks ... and I've actually seen young people waiting in line to use the kiosk where there's a person standing behind the counter, waiting on nobody."

[Salgak]

But, will they serve EXTRA BIG-@SS FRIES ??

[COBOL2Java]

When I was a kid we had something like it in New York City.

It was a Horn & Hardart. Granted, there were real people behind those displays, but no interaction with servers.