Then count your lucky stars and lightning doesn't strike twice. The retail price of the 16GB iPhone 6 was $649, the 64GB was $749, and the 128G was $849. Add $100 for each for the Plus version. You got a bargain. . . but that is not a normal pricing and if you are talking the truth, and I am not saying I believe you, it was damned unusual for AT&T to give away that much to keep you.
Frankly I am in awe if you did get anything out of that broken company on first try.
I was responsible for over $250,000 in billing going their way and they would not bend over backwards to do a damn thing when I needed it. That's why that $250,000 in billing is now going elsewhere. Idiocy, industrial strength idiocy. . . especially when I was told things like "I am the only supervisor you are going to be allowed to talk to!" by a first level supervisor when my 95 year old mother's phone service was cut off for two weeks when they attempted to switch her from DSL to Uverse. Other comments I got from AT&T customer service during 26 hours of being on the phone trying to get my mother's phone service turned back on were "Well, there's no one here who wants to work, right now." and "Why doesn't she just get a cell phone like any sane person would and use that?" and "We're the phone company, we can switch off anyone's phone service we feel like!"
Nine times AT&T service made guaranteed appointments to send a service person to repair the problem and EIGHT TIMES NO ONE SHOWED UP! Then they had the gall to demand that my mother, who had had the same phone number for 75 years with them, and has a credit rating only slightly less than God's, and who had never missed paying a bill with them or anyone, would have to pass a CREDIT CHECK before they would authorize the RESTORATION OF HER PHONE SERVICE that their ERROR turned off!
Meanwhile, my mother, whose access to emergency service was completely cut off, her burglar alarm and ability to call 911 shut down, for TWO WEEKS, who loved to surf the internet at age 95 was without the ability to reach anyone. I spoke to AT&T's elder ombudsman who said he would have it cleared up in 8 hours. Nothing happened. Then I found out AT&T laid him off and ELIMINATED HIS POSITION just hours after I talked to him! ARRRRGGGGHHHH! That 26 hours on the phone is not counting the hours going repeatedly going through their phone trees to get connected to the correct person, or being disconnected while being transferred to another person, or being disconnected because it was now closing time.
On the ninth service call, the technician found that someone from Uverse who had come out to check the connection speed had just disconnected my Mom's phone line at the switch box at the end of the block by disconnecting the two wires to her house. . . and neglected to reconnect them when he finished his test. He said there was no need to have disconnected the wires, the test didn't require it. The log showed that the test was run exactly at the time my mom's service was interrupted, so he knew that was what had happened. It was an easy fix that would have taken at most an hour if they had bothered to check the repair/service logs. As I said, a broken company.
I won't even go into the idiocy of their business office practices that followed that incident at my office and how many times they LOST the same order I made for special upgrade services. . . or that the technicians they finally sent out to install said upgrade did not know how to interface the new digital equipment with their old POTS (plain old telephone system) because they had laid off all of their older technicians and engineers who knew how the old POTS system worked! I wound up doing half of the work and they had to talk to an old time technician back in Alabama to figure out what to do. . . on one of their flagship business products!
As soon as out contract obligation on that product expired. I went with another phone company entirely.
I know the number of hours I spent trying to get my mom's phone back on because I kept a log and I sent AT&T a bill for my time. They paid it as part of a settlement to keep me from suing.
At work we have AT&T for a ton of money. In one of my homes I gave an unlimited internet line and unlimited international phone for $35 a month through Time War er.
At work we had regular AT&T lines and DSL. I wanted to save money so I got rid of two lines and put one line and Internet on a uverse account
They F’d it up. Transferred internet over involving a number we never heard of and for some reason ended the business number we had for 35 years.
After days of turmoil we got the number back and the Internet was placed on our account line.
We get now by AT&T collection calls about a bill every other month we never had the number for. So every 8 weeks I have to make sure they fix this and don’t send this to the credit companies to ruin the businesses credit.
All that happened by just dropping two lines and taking the DSL to their digital.
Two words:
UNION SHOP