Korean phone rankings 2014
Posted on 05/14/2014 6:44:42 PM PDT by Swordmaker
A customer satisfaction survey ranking smartphones features and desirability in South Korea awarded Apple's iPhone 5s a widening lead over domestic rivals including LG, Samsung and Pantech.
Marketing Insight, a South Korean firm that tracks users satisfaction rankings across a variety of factors, compared Apple's iPhone 5s against Samsung's latest Galaxy S5, LG G Pro2, Nexus 5 and other models. While Apple overall was significantly above average across every category, Samsung was ranked below average in design, display, processing speed, multimedia speed, size and weight, usability, response to touch, latest tech and UI design.
Samsung's new Galaxy S5 flagship was ranked below iPhone 5s across the board, but it also came in below average in comparison to other Android products in terms of design, and ended up in sixth place overall, behind 2012's iPhone 5, the last two generations of LG's G2 flagship and the Google-branded Nexus 5, which is also built by LG.
The survey involved 9,397 consumers who purchased a smartphone during the 6 months between October 2013 and April 2014. "The gap of satisfaction between Apple and domestic products has rather increased," noted a report by the Korean language Ohmy News.
"The satisfaction score of Apple products was 798 out of 1000," the site noted, "which made Apple take the first place with almost 200 points of gap between domestic products. LG, Samsung and Pantech had gained 609, 600, and 577 respectively, which are of more or less the same score."
The survey noted that nearly 90 percent of iPhone users reported being "satisfied" or "very satisfied" with their purchase, while only about 50 percent of domestic makers got a similar ranking.
The site quoted Marketing Insight as observing, "Considering that the products satisfaction usually decreases as the longer time has based since the product released, the score of iPhone 5s is amazing."
The report further noted, "Galaxy S5 obtained a humiliating result as it failed to get ahead of LG G Pro2 in any sector in the comparison between the representative models of Samsung and LG, released this year."
Samsung recently sacked its head of mobile design in the wake of the Galaxy S5's cool reception. The company took great pains to cherry pick lines from lines from lackluster reviews for its latest ad, and failed to impress users with a company blog posting describing the phone's inspiration.
Apple takes great pride in reporting awards for customer satisfaction, including its first place standings in the latests American rankings by J.D. Power and Associates, which listed iPhone as the top smartphone on all four top U.S. carriers and iPad highest in overall consumer satisfaction for tablets.
Last October, Apple's chief executive Tim Cook stated, "We're winning with our products in all the ways that are most important to us: in customer satisfaction, in product usage and in customer loyalty," drawing a contrast with the market share and volume shipment or activation numbers focused upon by Apple's critics and competitors.
I don't believe you can point to any of my postings that show that I'm even much of an Apple fan -- much less a rabid one. Heck, although I usually read Apple-news threads, you will find that I seldom comment there; I have other interests...
What I am is a scientist who has observed -- over a significant span of years -- that there is a significant subset of FR posters who are inexorably and repeatedly drawn to Apple-subject threads -- for the sole purpose of belittling the product -- and much more bizarre -- attacking and denigrating the users of Apple products.
That sort of obsessive-compulsive behavior is, plainly, psychotic.
And, if not clinically psychotic, their behavior is certainly antisocial.
So much so, that anyone barging, uninvited, into a conversation group at a party, and behaving -- toward them and their discussion topic -- as rudely as some anti-Apple posters behave here -- would, in short order, find themselves flat on their @$$, with considerable knuckle damage to their face.
~~~~~~~~~~
At least, you discuss the data (which is what I came here to see and analyze). And, you do not appear to start off with ad hominem attacks on other FReepers...
B$, wanting something to be true does not make it so.
You come on these Apple threads claiming everything you love is better and Apple users are demented sycophants, why?
The vitriolic, nasty, personal, and agressive attacks on Apple and Apple users I have seen on this forum is far, far from "indifference". It's pathological insecurity on public display.
You can’t watch flash videos using the facebook ap on my iPad, but it does on my S5.
I typically share my good photos on facebook, and thats easy with the phone.
My mail and calendar are all synced up already.
So far, all the aps are free.
But most importantly, I can read the screen on the S5.
Wrong. They are anal-obsessive and demented.
You might be correct here. Windows 7-8 text rendering is excellent. I never have a problem. Maybe Apple rendering is 20% better if you say so. Big whoop!
Apple is really into hi-rez so I suppose their tablets and fones are sharper than most others?? Another case of overkill and charging up the wazoo for it prolly. The Apple geeks go around bragging about the resolution on their devices.
Don't count on it. Apple's design model seems to be aimed at eliminating the concept of "file system" altogether - extending that from iOS to OS X.
The general idea is that hierarchal organization of files and folders is arbitrary and not necessary. Users generally interact with collections of specific types of file - Photoshop would access image files, but wouldn't be bothered about text or music. Your collections would be further organized by sub-collection or via tags. Related items across collections (e.g., a slide deck with a live spreadsheet, music, images, and video) would be linked by tag (e.g. "Presentation for XYZ Meeting").
“BTW the Apple GUI sucks compared to Windows 7 and 8. Windows 8 is a very clean interface. “
It sure is!
Microsuck licensed it from McDonalds. It’s the same interface they use on their cash registers so that high school dropouts can push buttons...
CULT
Also, my S5 is waterproof, and I ruined an old phone by dropping it in the toilet. I can replace my Samsung battery.
The photos move to my PC much easier on my Samsung. Apple devices work great with other Apples, but not with other devices.
I like the google voice recognition better than Siri.
However, the main thing is screen size! I don’t know why they don’t have a bigger iPhone. They are just toooooooooo small. I have a very hard time reading them. I can easily read my emails, facebook, text messages, and my Bible and my pictures are bigger. It’s a huge impact!! A smartphone is useless if you can’t read it!
I'm 6'4" - large hands -- and I can't imagine anything much larger than my iPhone 5S being usable one-handed. As it is, I have to shift grip to be able to drag my thumb from top to bottom.
That’s the deal my husband and I got. Neither of us are having problems with our cameras on the S5. We are both very happy.
Also forgot to mention the ultra power saving mode on the S5. You can put it in a basic grayscale mode with basic functions (phone, text, and a few others) and it can go for days! It’s really, really useful! I’ve never run out of power when I’ve been out and can’t charge it up. I can still get phone calls and texts from my family!
I’m not trashing iPhones, but the Samsung had the features that were most. Important to me.
The only book I read on my iPad and iPhone is the Bible. I listen to Pandora for my music. I don’t use iTunes for music. I may start using Spotify, but that won’t be a problem.
Everyone has different needs when it comes to devices, and I appreciate the competition etween the companies.
bump
Honestly, i’ve been using the voice recognition a lot! Never thought about using it one handed. Not something I need. When I do text it’s 2 handed.
I like the typing on the Samsung. I make more typos on my iPad which is what I was just using.
My point was that those who cry "cult" have to account for all that growth in membership of that "cult," as the argument is usually couched that Apple's success is based on Apple users buying more product. . . that argument fails on those kind of numbers. . . Totally. A "cult" cannot sustain that kind of growth. . . so you, and those like you who keep bringing up that old canard are wrong. I'm writing this and posted that evidence from the viewpoint of an economist. When almost 1/7th of the population of the world is using the products of a single company, it is not a niche product, nor can its customers be considered a "cult." Sorry, but that borders on delusion.
I didn’t say that every Apple customer was in the cult. Its just the ones like you who defend it with a crusaderlike zeal. It’s creepy.
A couple days ago, I was using my Android in a restaurant and set it down to order my food. The waiter actually stopped and pulled out his iPhone and started extolling the virtues of the iPhone over the Android. I really didn’t give a crap what some minimum wage guy thinks about technology, especially since the four us at the table are all SCADA Engineers and we all chose Android on the merits of the device and not the “cool factor” of the company.
Like I said, its creepy as hell!
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.