I agree with you. He ASKED, but his father had warned him that the answer may be “No,” and that the kid might have to save up and buy another one.
Lego decided to grant the request, but gave a warning that he MUST NOT lose another. This is exactly what a parent might do with a careless child. I see no problem with it at all.
The child promises to be more careful. This is the lesson we’d WANT him to learn, isn’t it?
Good job by the Lego CSR.
Regards,
Now we are expecting companies to be the moral guides for our children? What if it was a smaller company that didn’t have the funds to gives away lost replacement pieces was faced with this request and had to turn the boy down? I am sure the liberals would be calling for a boycott proclaiming them to be evil corporate masters that only care about their bottom line.