Daddy said to send you a email to see if you will send me another one.
Offer.
Sensei Wu also told me it was okay....
Acceptance.
I promise I won't take him to the shop again if you can.
I am also going to send....
Consideration.
I agree with you. He ASKED, but his father had warned him that the answer may be “No,” and that the kid might have to save up and buy another one.
Lego decided to grant the request, but gave a warning that he MUST NOT lose another. This is exactly what a parent might do with a careless child. I see no problem with it at all.
The child promises to be more careful. This is the lesson we’d WANT him to learn, isn’t it?
Good job by the Lego CSR.
Regards,
PS: The difference between this boy and your every-day, garden variety entitelment handout seeker is that this boy ASKED, and asked politely and contritely. Handout seekers no long ASK for anything; they DEMAND instead.
Regards,