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Computer Help Please
Vanity | October 2, 2011 | Chuckster

Posted on 10/03/2011 9:36:03 AM PDT by Chuckster

Little help here please. After the latest automatic update, Firefox refuses to run on my computer (Win XP Pro). I have tried everything I can think of but it just will not run. Firefox is set as the default browser on my computer but will not start by clicking the desktop shortcut, or from the start menu. I have tried starting it from the Run command line and by going into the file manager and starting it from program files. Nothing.

Thanks for any help anyone can offer.

I have uninstalled, reinstalled and rebooted several times - no joy.

While running through this problem I discovered that both Google chrome and Safari have the same problem. The only browser that will start up is IE Explorer.


TOPICS: Computers/Internet; Miscellaneous
KEYWORDS: browser; computer; firefox; vanity
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To: TomGuy

The problem I am having is logging into a web site I signed up for years a go. At the time I had a different email account which I no longer have. So I can’t request the site to send an email with my old password. I can easily create a new user name and password but it would be like doing the something here on FR. Like staring out all over again and being considered a newbie.


21 posted on 10/03/2011 10:44:22 AM PDT by Red_Devil 232 (VietVet - USMC All Ready On The Right? All Ready On The Left? All Ready On The Firing Line!)
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22 posted on 10/03/2011 10:57:46 AM PDT by TheOldLady (FReepmail me to get ON or OFF the ZOT LIGHTNING ping list)
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To: RichardW

Yep. I learned that lesson long ago. TANSTAAFL


23 posted on 10/03/2011 12:02:50 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: GeronL

Yes, I have Malware Bytes running


24 posted on 10/03/2011 12:05:45 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: joedel

FF will not start in safe mode. Tried several times.


25 posted on 10/03/2011 12:07:06 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: Hodar

This one I know. I often have to use Task Manager to close FF completely.


26 posted on 10/03/2011 12:08:47 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: Johnny B.
Did you shut down and restart the computer? If not, try that first.

Check!

See if you can find the actual executable program (i.e. “Firefox.exe”). Try double-clicking on that and see if it runs. If it does run, then the problem is your shortcuts on the desktop and/or in the Start menu are just pointing to the wrong place.

Check!

Use IE to download the current versions of Firefox and other browsers and reinstall them.

Check!

That should fix them.

Nope!

Did you do anything to the computer about the time the browsers stopped working? (i.e. installed new or updated software?). It’s hard to see how multiple browser programs would suddenly stop working.

No. There was an automatic update of FF overnight. No other changes.

Is your antivirus program up to date? Of course.

Great minds think alike, it seems. But the problem is elsewhere.

27 posted on 10/03/2011 12:17:22 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: E. Pluribus Unum
Have you rebooted the computer between all these reinstalls?

Several times d:^/

28 posted on 10/03/2011 12:19:20 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: Chuckster; All

How weird! The post that had the best suggestion has disappeared from the thread!

Any how, whoever you are that suggested I dl and install the latest flash and java apps was right. That fixed the problem.

Thanks!


29 posted on 10/03/2011 12:28:12 PM PDT by Chuckster (The longer I live the less I care about what you think.)
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To: Chuckster

Perhaps the suggestion was on the other thread?

http://www.freerepublic.com/focus/f-chat/2787167/posts


30 posted on 10/03/2011 4:56:42 PM PDT by Immerito (Reading Through the Bible in 90 Days)
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To: Chuckster
I'm guessing at this point that you've installed/un-installed Firefox two or more times and it still won't start up for you.

Try this:

* Download Auslogics Free Registry Cleaner.
* Install and run it.
* Press "Skip" when it asks you to register.
* Press "Scan Registry" and let it run
* When it finishes, you'll see a bunch of orphaned registry entries. These can safely be fixed by pressing the correct button in Auslogics Registry Cleaner.

Reboot computer when done, re-install Firefox.

Hope that works for you,

USC

31 posted on 10/03/2011 5:02:11 PM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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