Read the rest of the sentence. The “explanation” you wanted is information that’s been readily available for MONTHS before the price hike was announced. Meanwhile out here in reality prices get changed all the time without anybody telling me. It’s simply stupid to think Netflix owes explanations for normal business behavior that not one single other company on the planet explains. My cable company doesn’t explain price hikes, my gas station doesn’t, my restaurant doesn’t, Target doesn’t, my grocery store doesn’t, NOBODY does. But some how Netflix is supposed to? That’s silly, and you’re smart enough to know that.
>>The “explanation” you wanted is information that’s been readily available for MONTHS before the price hike was announced. <<
You’re not getting it.
Not everyone is a news junkie or an internet junkie for that matter.
I don’t really care how smart you think I am or if you think I’m dumb as a box of rocks. The truth is, if a business wants to keep customers it makes them happy. Netflix didn’t. They were arrogant (by the CEOs own admission) and didn’t meet the needs of the customers. If your restaurant or your grocery store boosted their prices by 60% in one day, they would lose customers. Netflix did just that and could have tempered it by explaining the cost. They didn’t. They left their customers to do the research. Bad move. They lose customers.
We here in America have the right to buy what we want. People don’t like arrogance.
I’m smart enough to know when a business model doesn’t work. I have a degree in business management. This one didn’t work and it won’t work in the future. They soiled their brand. It’s a pity.