Posted on 03/31/2011 11:11:21 AM PDT by ShadowAce
We have AT&T and I have to admit, I am not overly impressed with the service. I do not get signal in places (usually in buildings) where people with Sprint, T-Mobile, et al, do. I guess those pockets are part of that 3% where you DON’T get service.
I don’t have AT&T—does this new TOS cover mobile, or just home internet?
I wouldn’t use AT&T if THEY paid ME.
I’m an AT&T customer who has had my share of issues with the company, including taking my business elsewhere at times.
That said, this is a free society and a free economy.
I respect the right of any American company to refuse to do business with clients “making threats to physically harm or damage employee or company property; frequent use of profane or vulgar language,” etc.
Let me second that. I've never dealt with a worse company with a worse attitude in my entire life. NEVER again will I darken their door, and I will dog them out every chance I get until the day I die. I'm also considering dogging them out on my tombstone. Did I mention that they stink?
It's a little ambiguous...
LOL!
I will be switching carriers in a few months.
Semi-vanity: anybody got intel on what, if anything, is good (or bad) about U-verse? We’ve had the DSL for 10 years or so and haven’t had any trouble.
Colonel, USAFR
The problem here is that AT&T will use this to essentially put a stop to any complaints. The minute they screw up your bill and then tell you too bad...if you get angry you will be punished by having your service cut. I have been on the wrong end of AT&T’s mistakes before, and let me tell you that I was angry enough to swear when they refused to fix the issue.
This isn’t about a company trying to operate and “do business”, its about acting like a monopolistic entity that does not have customer service as a priority. They want the right to cheat you and then deny you any redress.
If I was waterboarded for 3 years solid, with liquid lye poured over me, while being rubbing in a fire ant mound, and stung by 10000000 killer bees who each had a trained doberman on tiny leashes which ate my kneecaps, I would not be willing to even speak to one of their representatives.
Interesting. Where I live, Verizon is the company people love to hate!
AT&T needs to be broken up, again!
2 years after I discontinued 2 business lines and paid their bills in full (but did not physically move) AT&T turned my allegedly unpaid account over to a collections agency with charges invented from about 6 months before the lines were discontinued. They could have sent me any number of proper invoices or letters even claiming their billing was in error. I never received anything (and continued w/ATT on my other 2 lines so it’s not like they didn’t know where I was) about the closed accounts/lines until the notice from the collections agency.
It is completely impossible for me to be an ATT customer. It will never happen.
Yep.
And I have the right to take my business elsewhere. Which I am prone to do when I’m not treated well.
Well done Ace!
I like the new graphic!
And just think, they’ll soon be bringing this great value and customer service to T-Mobile customers. T-Mobile isn’t that great either, but it’s the best of a bad lot. AT&T is the worst of that bad lot.
I experience the exact opposite. My personal cell phone is with AT&T and coverage is outstanding. My work cell is T-Mobile and I can barely get coverage in my own office building.
Being a Uverse customer, the thought of forced upgrades does concern me, though.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.