[badbass]

I wouldn’t use AT&T if THEY paid ME.

Let me second that. I've never dealt with a worse company with a worse attitude in my entire life. NEVER again will I darken their door, and I will dog them out every chance I get until the day I die. I'm also considering dogging them out on my tombstone. Did I mention that they stink?

[ShadowAce]

I can't quite figure out your post--do you like them? Not like them?

It's a little ambiguous...

LOL!

[Lazamataz]

They appear to have bought T-Mobile, my current mobile carrier. Once the conversion is done, in 12 months, AT&T will take a great company, and trash it.

I will be switching carriers in a few months.

[fremont_steve]

The companies I’ve dealt with worse customer support would be TCI back in the days of the first cable modems. I was fortunate to live in one of the two test cities where @home and TCI rolled out cable modem service in the mid-90’s. It was GREAT at first - but TCI took over service from @Home and things went to ##(*&. Would you believe 4 hour waits to talk to customer service? A configuration mistake once put the entire city at 128Kbits/sec download cap for WEEKS.

They eventually were called into explain the poor service to the city council - things got better for awhile - then they sold out to.... AT&T.

Eventually it became Comcast after having changed hands 3 or more times. Service is ... okay. I DO get 20Mb/s which is nothing to complain about.

As for AT&T today - no way would I get one of their phones or use their UVerse service. I’ve looked at the Uverse offering carefully and what Comcast is providing better fits my family’s needs. With these changes in TOS - well they just suck!