Posted on 09/19/2010 5:50:37 AM PDT by library user
I have satellite internet, which is going to be slower than DSL/Cable, but have experienced a strange phenomenon recently.
If you were to send me a link to a 10MB file to download, I could download it successfully in seconds.
However, I can barely browse web pages, as browsing the web is so slow I can barely use it.
Is this a TCP or DNS problem that can be adjusted?
I have scanned with many types of anti-malware (Malwarebytes) products and anti-virus (Bit Defender, Kaspersky, etc.) and it doesn't appear to be a virus issue.
Any help most appreciated. Thanks!
I use a different company for my Dish TV. I use Dish for my TV and something else for internet.
I couldn’t get 10.1.1.1 to get anywhere. Same issue as with the other number.
Try this one 192.168.0.1
is the file actually there? and is it 10M in size?
That sounds too fast.
Read this.
http://www.montanasatellite.com/hughesnet/activation.htm
You need to check your signal strength to determine if you have a problem with your dish aiming.
And did you do the second step of my suggesstion? (disable all browser add-ons?)
Your dish modem has a system information web page.
You need to call customer service and get the IP address.
If you have Hughes you can check your status by clicking FILE and selecting open anf typing in the following IP address 182.168.0.1.
The other thing, is that at different times of the day there are more people on than at other times and the load is maxing out the sat. capability.
Go to Tools/Internet Options/Advanced; click on reset (everything).
Re-boot.
Yeah, that’s the web page the tech guy gets into when he’s here. He said the signal is among the worst he’s ever seen, when he’s been out here. But has no idea what the problem is.
Robert: I doubt I have exceeded anything. I don’t download more than 50MB of files in any given 24 hours.
I’m using Firefox. There’s no “reset” button in the Advanced tab.
Yep, disabling plug-in’s does nothing. Besides, IE is much slower and I have no plug-in’s installed for that.
“He said the signal is among the worst hes ever seen”
Well that’s your problem!
I have the same service, THEIR IDIOTS!
I do the dish my self.
My little secret, If you don’t mind getting on the roof:
http://www.radioshack.com/pwr/product-reviews/Other/Winegard/p/2111079-Winegard-reg-Satellite-Finder.html
Works beautifully!
Otherwise call a local professional (not Hughes)
to come out and properly aim your dish.
If it is off by 1 degree you get poor signal that varies
from 70% to 0 buy atmospheric conditions.
We have Hughes satellite. We have down loaded files then experienced extremely slow service. That’s because our down load exceeded Hughes “Fair Use Policy”. You can only down load so many megabytes in a 24 hour period, or you experience a loss of service. We did not know about this policy when we signed up - and do not have access to any other type of internet (VERY rural and mountainous).
Our limit is 200 meg in a 24 hour period. 10 meg shouldn’t shut you down, but if there are windows updates downloading at the same time - or, like when we were using an unsecured wireless network and a weekend neighbor tried to down load a movie off of our signal, it could kick you into the red zone. Don’t know if that’s the problem, but it sure sounds like it.
There the link on the satellite control panel that tells you if you exceeded your limit. Hughes may have changed their policy, but they don’t come right out and tell you about the limit up front.
In short, you have a downlink from the satelite which is capable of piping a lot of data at the same time (aka bandwith), but the time it takes each individual piece of data to travel from the server to your computer is very long (aka latency). So you will see a how download-rate on large files, but a long wait-time for small, individual requests (like surfing the web). Since I assume you are using a dial-up for the upstream traffic, this exacerbates the problem further since you will be hit with the limitations of your dial-up when making a request (or posting data) to a web-server.
I wish I could offer you a solution, but unfortunately there is none. This is just the reality with satelite internet - very high latency. My best suggestion, look into DSL, cable or some other (wired) internet hookup.
200MB in 24 hours is ridiculous. You couldn’t even download 25 songs from the iTunes store a day if you wanted to with that kind of limit.
Nope, no dial-up. Uses dish, no phone lines.
Can’t use another service unless I move.
I live out “in the sticks” and DSL/Cable is not available where I live.
Thanks for replying, though.
Ditto! I've been a Wildblue user for years...I was a Beta tester in Florida and was told I was the first Florida user.
Powering down the Wildblue modem briefly has solved a lot of quirky problems from time to time.It's not a frequent thing...just something that pops up once in a while.
Your right. Where we live, we are happy to have internet access at all. You can down load unlimited number of megs between 1 and 7 in the morning EST. We had slow internet and called tech support and no one mentioned the policy until we tried to download a huge pro-tools (music editing) file and it was going to take 900 hours. We called tech support.
The commercials lie to you. However, its better then nothing. Our kids watch entire movies over the internet. If we want to watch videos, we have to wait until we visit them.
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