it just encourages them!
Apple iPhone 4 Ping!
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Posted on 07/16/2010 7:36:37 AM PDT by RachelFaith
As Apple prepared to address the mounting controversy surrounding the antenna of the iPhone 4, one thing appeared clear: the company does not plan to recall the popular device.
(Excerpt) Read more at nytimes.com ...
At this point this sounds much like the SMS issue from a few years ago, it affected all phones but the iPhone is the one that made the news.
“3GS return rates during this period last year were 6 percent, which was below the industry average. For iPhone 4, it’s 1.7%.”
“AT&T will compare iPhone 3GS drops versus iPhone 4. Additional calls dropped per 100 calls compared to iPhone 3GS. Even though we think the iPhone 4’s antenna is superior, I must report to you that the iPhone 4 drops more calls per 100 than the iPhone 3GS. That’s what the data says. But it’s less than 1 call per 100 than the 3GS.”
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Recommendation from Steve update to 4.0.1. Free bumpers for everyone for every iPhone bought until Sept. 30. Refund if you already bought one. Apparently you can even pick some 3rd party cases as well because Apple doesn’t have enough bumpers.
....And we have quite a few crawling around in FR.
I’d like to see the other phone companies and manufacturers release their data. I bet that is what half of this was all about. They HAD to slow the iPhone down. Looks like it didn’t work. Sales are ahead of schedule, they can’t even keep up with the demand. I am still waiting to get a white one, and less than 1/2 of 1% have reported any issue and RETURNS are 3 times lower than their already low records.
F U D !!
Looks like a combination of hardware workaround (free cases/bumpers for all iPhones), plus new software to correct the problems they found there, plus the "return it for refund" offer, plus a promise to keep working on the actual antenna hardware issue and have more results soon.
They presented a bunch of data and test results. I'll take those at face value for the time being.
I think they addressed it fairly well.
I was just wanting to know the real situation. Were millions of users duped in buying an inferior product or was this FUD?
1/2 of 1% and a three hundred percent lower return for refund answers that with a resounding NO ISSUE!
Now, sure the 1/2 of 1% are not happy. But Aesop told us you cannot please everyone all the time. I am quite happy with a 1/2 of 1% number.
Add to this the proof that the other cell phones also detune their signals when you hold them certain ways, makes this another in a long line of non issues.
Lastly, there is the real world difference between a lower signal and an actual dropped or lost call.
And less than 1 out of 100% difference can easily be explained by adding millions new phones to an already poor ATT network.
This, like everyone before it, was much ado about nothing.
1/2 of 1/2 of 1% of the population went to Tea Party rallies in Washington, therefore, 99.9995% of the populations thinks the government works fine.
Your serve.
You really think that is equivalent? At least find another phone, or any electronic product with equal or better return numbers. For bonus points, find one with a well publicized issue like the iPhone that still has such a low return rate.
The logic is flawed. Because only “x” amount of people get on the phone and complain means nothing. Most people I know go directly to the Apple Store. And if you haven’t noticed, we live in a society that allows itself to be raped with usurious credit card rates and taxation that makes King George look like Willy Wonka. The complaint is mostly worthless since most people won’t even get mad about losing their basic rights.
Thus, if we’re going to assume that 0.5% of complaints means 99.5% “no problemo”, then we should also assume that everyone loves the government.
edit: the “statistic” is mostly worthless, not the “complaint”.
I would guess that rate would include visits to Apple stores.
The very low return rate definitely does.
And on one additional note, the 1-2% return rate is exactly what empowers them to bring clearly inferior products to market. No way this should have gotten out of QA without a fix. But since most people can’t get off their butts and demand quality for their money, I can’t say I blame them for doing this.
Granted. I have the 3GS and an iMac, and they're great, but it's frustrating to see Apple do this. It's the one company that a person could count on for quality and user-friendly applications, and to have them come out and say they're just like all the other phonemakers, is puzzling.
Clearly inferior to what? The same flaw can be demonstrated on other phones.
The clearly inferior product got reviews like,
“the handset’s striking design, loaded feature set, and satisfying performance make it the best iPhone yet.” CNET
“We’re not going to beat around the bush — in our approximation, the iPhone 4 is the best smartphone on the market right now.” Engadget
Even Consumer Reports who famously didn’t recommend it still has it rated as the best smartphone on the market.
If it is clearly inferior, what does that say about the rest of the smartphone market?
> Clearly inferior to what?
"Perfection".
What Rutles4Ever probably -meant- to say was "imperfect" products, not "inferior" products.
And as Apple said today, nothing is perfect.
According to Mark Davis you are wrong. The fix is to give people rubberbands to keep their hands from interferring with the antenna.
This pretty much proves 100% hardware. And it validates the assumption that their “Super Awesome intelligent switching” was really a scam to just show more bars.
No it doesn't, it merely proves that hardware is involved, and a simple hardware workaround addresses that PART of the problem. There's software involved, and they're fixing that too.
Please don't be intentionally dense, there's no need.
This is a mistake by Apple. There is an issue and giving away free cases is not the solution. You know me, I am a fan of Apple products but I will not be purchasing a new iPhone until this issue is resolved. That also goes for my entire company.
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