Posted on 07/08/2010 12:41:10 PM PDT by driftdiver
If you were hoping that the software update promised by Apple last Friday would include some special secret sauce that would prevent the new iPhone's reception from dipping when it's held the wrong way, prepare for disappointment.
Gizmodo, the iPhone-scooping tech blog that's become quite the thorn in Apple's side, says it has checked not once, not twice, but three times with the AppleCare support line, and each time the service reps said the same thing: holding the iPhone 4 in such a way that you're touching the outer steel band on the lower-left corner will indeed cause antenna interference, and the upcoming iPhone update won't do anything to change the situation.
The response isn't all that different from what Apple said in its open letter last Friday, in which it blamed the rash of complaints about the iPhone 4's "death grip" problem to a faulty reception display that's (supposedly) showing too many bars in weak signal areas.
(Excerpt) Read more at news.yahoo.com ...
Got it. driftdriver ≠ Podperson
> Because Ive been told its a FUD and a non-issue by some people who really really know apple.
Really, driftdiver? I've seen discussion of how serious it is, high low and otherwise, and there's been plenty of misinformation spread around on all sides as we try to figure it out. But I don't recall any comment from anybody, Apple fan or not, that it was a "non-existent issue".
Granted, I haven't read every comment on every thread.
Care to give a link to one that says "it's a non-existent issue"?
Because IMO, whoever said that is mistaken. It's an issue, even Apple says that much. We can debate how serious it is, but not whether it exists.
podperson! I’ve been called a liar, hater, troll, and other things. but not a podperson. not sure how to take that one.
But then I'm geek....
That was a NOT equal sign. I hope I got that right.
“But I don’t recall any comment from anybody, Apple fan or not, that it was a “non-existent issue”. “
I do
“Granted, I haven’t read every comment on every thread.”
I haven’t either.
“Care to give a link to one that says “it’s a non-existent issue”?”
No
“Because IMO, whoever said that is mistaken. It’s an issue, even Apple says that much. We can debate how serious it is, but not whether it exists.”
I agree its an issue which is why I probably should have used my dripping sarcasm image when I posted that.
“That was a NOT equal sign. I hope I got that right.”
Well my family does own 3 ipods, although they are not currently used.
ok I did it
http://www.freerepublic.com/focus/chat/2546252/posts?page=5#5
http://www.freerepublic.com/focus/news/2545716/posts?page=39#39
http://www.freerepublic.com/focus/bloggers/2545162/posts?page=158#158
for starters
I wonder how many iPhone users will just blame ATT for dropping calls and poor signal issues when they hold their phone?
Looks like Apple is now giving ATT a bad name.
I believe you’ll need to go to the initial thread when this first hit FR to see the apple defense force spinning it as a non-issue. “All phones have issues when you pick them up” type responses.
And then jobs said don’t hold it that way in another thread...so they all backed down since their alpha dog told them this is an issue.
“And then jobs said dont hold it that way in another thread...so they all backed down since their alpha dog told them this is an issu”
Look at the links I posted. Each of them indicate there is not an issue with the antenna. They do admit to an issue with the software for the bars but that its a perception problem and not a reception problem.
“Looks like Apple is now giving ATT a bad name.”
Yep, its even had a downward impact on ATT’s stock price. Its harder for AT&T to convince people they have a leading network when the news is full of problems their users are having.
More bad news for Apple:
Pending EU Law Could Force Apple to Allow Flash, Rivals to Sync With iTunes
Everyone is giving them a hard time these days.
You are right that it is a design weakness, but wrong that Apple should be sued over it. If you are unhappy with reception, take it back. If not, you accept it as it is. If you take it back, they give you your money back. Apple even agreed to waive the restocking fee. So, no damages, and the only reason for these suits is because the class action lawyers want a piece of Apple. That is the only reason. I hope Apple is able to get the case dismissed, because it should be, and I also hope it gets some Rule 11 sanctions in the process.
or ANY iPhone thread since to see that it is the end of the world as we know it.
Pass it on.
This is no surprise. Anyone with a hint of EE or RF background would tell you that you cannot cover an antenna problem with a software update.
This is simply a patch to show they’re “doing something” so that Apple can say it’s been addressed, and blame it on AT&T or the users being ‘too picky’. But the problem will not be solved at all.
If Apple was serious about solving the problem, they’d give the rubber bands out for free, to anyone with an iPhone 4 that wants one. Electrical isolation - long term, reliable isolation, not a thin coating that can wear off - is the ONLY solution. It’s why antennas since the very beginning have been insulated. Even the old, first generation analog Motorola bricks had rubber and plastic covered antennas.
Software isn’t gonna fix this at all.
Not sure I follow. I haven't seen anyone else post such hyperbole. Was that sarcasm and I missed it?
It’s a shame, but I guess the IT industry is reaping what it has sown. They teamed up against Microsoft and got government to do what they couldn’t do.
Now I guess turn around is fair play. Really is a shame though. I say make a better product and market it to consumers better to win. But the court has already ruled against Microsoft for doing that...so now I guess it’s apple’s turn and next up google I guess.
Quite sad really.
Just call it the new iPhone Vista.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.