[Fresh Wind]

My parents have an iMac that has been nothing but trouble since they bought it.

Macs never break. That's why a local computer fix-it shop just put a big sign out front that says "We Fix Macs"!

[aruanan]

My parents have an iMac that has been nothing but trouble since they bought it.

Macs never break. That's why a local computer fix-it shop just put a big sign out front that says "We Fix Macs"!

It's relative. Macs have significantly fewer and significantly less severe difficulties than Windows-based computers. I've been in a university laboratory environment for 16 years and have observed both platforms. The massive IT department the university has is not massive because there are more Windows-based PCs than Macs but because those PCs have more problems, more often, that require more non-user work to resolve. In my current lab we have 5 Dells to run Hitachi DNA sequencers because ABI wrote their software for that platform. For everything else we use Mac and some of them go back as far as the blue G3. The newest, an Intel iMac, we use as a server. We have never had to call in someone for software weirdness. We have sent off a couple to have power supplies replaced over the years, but that's it. The Dells, though, HA HA HA HA HA HA.

[Star Traveler]

You were saying ...

Macs never break. That's why a local computer fix-it shop just put a big sign out front that says "We Fix Macs"!

A big metro area can only support one such shop in a large city (of maybe up to 1/2 million), and perhaps two in a city of a million.

Put just "one more" in that city -- and one of those shops is going to go bankrupt with Macintosh repairs only... LOL ...

I've had a whole slew of Macintosh computers (all models, you name it), since 1984 and I haven't had one of them in for a repair -- ever... period. :-)

On top of that, I haven't ever had one person ever come out to do any kind of software repairs. And nowadays, if someone did want that, all they have to do is go down to the Apple Retail store, and they can get in there for free to look over their machine. But, I don't hardly see anyone doing that, at least hardly any large numbers in relation to the large numbers of machines that are out there, in the user-base.