[Snoopers-868th]

My computer is up-to-date on all updates and this is the only program I am having a problem with. My problem is that I have files that I used the program to create PDF files that are encrypted and locked with their key. Does anyone have a solution? Thanks to all.

[Paleo Conservative]

I sure hope you have a backup of your encryption key.

[LesbianThespianGymnasticMidget]

http://support.microsoft.com/kb/290301

Clean up the omnipage install, then reboot and reinstall omnipage.

That might help

[AntiGuv]

My very amateur advice is to download the Windows Installer CleanUp Utility, install it, run it, find any entries related to Omnipage-whatever, and delete them, then try again to install the patches that previously failed to install.

[Bosco]

Is the OmniPage that you are attempting to install include verbiage like "for Windows XP"? Or is it for Windows 2000 or earlier?

If it's not for WinXP, try this:

Go to Start/All Programs/Accesories/Program Compatibility Wizard. If you have the install on a CD, select the "use program on the CD Drive" option, or navigate there manually. Follow the wizard steps for the appropriate Windows release that your CD is designed for - Win 200, 98, 95, whatever.

[neb52]

Here is a solution I found on the web with people getting the same error message. Have you seen this?

You have to edit the Registry, and delete "PATCHES" 1. Regedit 2. click on Registry - Export and export the whole registry. 3. click on the Computer on the top so it searches the whole registry 4. Click Edit - Find and type in PATCHES ---- make sure you only look for KEYS 5. Rename all folders called patches to patchesold 6. press enter and F3 to continue searching. 7. NOTE: DO NOT RENAME APPPATCHES files. Don’t touch them. 8. when done renaming the folders, install office 2000.