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Posted on 12/01/2006 12:55:15 PM PST by ecurbh
Welcome to The Hobbit Hole!
Sing hey! for the bath at close of day
That washes the weary mud away!
A loon is he that will not sing:
O! Water Hot is anoble thing!
O! Sweet is the sound of falling rain.
and the brook that leaps from hill to plain;
but better than rain or rippling streams
is Water Hot that smokes and steams.
O! Water cold we may pour at need
down a thirsty throat and be glad indeed;
but better is Beer, if drink we lack,
and Water Hot poured down the back.
O! Water is fair that leaps on high
in a fountain white beneath the sky;
but never did fountain sound so sweet
as splashing Hot Water with my feet!
bastiges...
I'm also trying to track down the names of the military honor guard at the funeral. I think a small token of our gratitude for their devotion to a fallen comrade is due them.
If you're home, turn on KIRO 7... story about the robbery coming up next.
Thanks winmag, for all you do :~) We'll probably be able to send you some $$$ soon.
I was proud, as I'm sure you are, about the statement graybeard heard at the funeral about the "whole army" knowing who the Hobbit Hole is :~)
Well crum, they ran a teaser, then nothing, I guess it's on at 6.
Win Mag, great news, thanks for posting it. OB & LSA
Evening Bear, same at my place though I'm happy we can get the website for lurking at lunch.
Yeah, I didn't want to be too controversial.
Yeah today I was "counseled" by the two blankety-blanks most responsible for my crazy-insane-off-the-charts stress levels about .... wait for it ... wait for it ... my stress levels.
Heh heh
Only one person has stated it pretty much like that (she said "if there's no documentation, there's no justification for the position", among other things), but it still makes me nervous. What she doesn't get is that saying that doesn't make me want to work harder - it makes me want to find another job. There are always lulls in a work day, or chats around the water cooler with folks - who are generally clients. You can't account for every five minute interval...*sigh*
And I'm still frustrated on account of my boss isn't a natural born trainer, by any means, and we do more going around in circles than actually getting stuff clarified. So I still feel stupid and useless, even this late in the game.
< /rant>The thing about roller blades that I've found is that no arches = pain. Lots and lots of pain. Roller skates, nadda. Ice skates... well, I was too busy falling on my face to notice. I'd guess with your feet you'd probably have the same.
Thing is, they've put me in charge of several major efforts - all of which hit peak work levels during the Oct-Dec time frame. Now, being the organized person that I am, I figured this out last February and outlined to Manager 1 what help I needed and when and how it would save the schedules later on. No help materialized. I pushed the topic again in May when it was clear I was falling behind. The answer was, get this, "No, we don't want someone else to do all the work and you take all the credit." What the heck? I was/am so insulted by that. Even if it were true, it's a completely rude thing to say. So July, August, and September devolved into weekly gripe sessions with Manager 1 about how something has to give. Either move something off my plate or everything falls apart. "No, no, you're doing fine! Just fine!"
Well everything fell apart right before Christmas. Suddenly, the clouds parted. Light shone down. Choirs of angels sang. And management realized we had a crisis on our hands. Super senior management was noticing stuff wasn't getting done. "Get it done or you'll have to sit in Chief Muckety'muck's office and explain why you missed your suspenses." That's a threat? thought I. That's an opportunity! Well it didn't come to that because I worked 11-hour days and gave up nearly all of my holiday leave... and got the blasted projects done. I wasn't real happy. I snapped at manager 1 a few times and didn't apologize (blame the inner Chloe). "We're getting you help. We're getting you help!," he says. "Why bother now? This is only a crisis because you refused me the help back in February when it would have done some good." I was a bit saucy with that but proud that I was quick enough to think of it and say it out loud. Manager 2's position... the "boss"? She says she wasn't aware of any of this, that I hadn't communicated it.
All my fault. Yup.
So today I was counseled about my attitude.
That watercooler time you spend schmoozing the customer is documentable, and possibly billable.
For example: you walk into the customer's office at 9am and spend 30mins setting up their new network printer. Obviously, that's 30mins of billable time.
But if you spend another 10mins talking to the customer about hooking up an iPod to their ratty old home system, that's documentable --- you've spent 10mins chasing a new prospect. And if you're talking about upgrading that ratty old desktop on the receptionist's desk, that's definitely billable.
How do you document your time now? Is there a way to document sales pitches?
Yeah, and what wise words did they have for you?
But I'm supposed to also account for every second of non-client time, and that's where I'm most getting irked. And frustrated. And feeling useless and hopeless and kind of ashamed of even being there.
...and with that, I'm off to the library for a bit. Was waiting to hear back from the NordicTrack gal to confirm that it would be OK to stop by, but maybe I'll just stop by anyhow - she already gave me an address.*getting teary-eyed*
I'm *good* at PC / customer support stuff! That's all I want to do, low pay or no. But it seems to be going the way of the dinosaurs.
I'm series.
That was my last job. Sooo frustrating. I am very glad to work at a place that doesn't have draconian internet restrictions. You do your work, they don't care so much about things like FR... my boss has Drudge saved to his favorites... there's a token liberal or two around but even they get into the discussions of which guns are most fun for range shooting.
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