SpikeSource - an OSS innovation? (Open source software is growing up....)

The Register ^ | Tuesday 10th October 2006 | David Norfolk

[nickcarraway]

Does SpikeSource represent the next stage in the evolution of open source software as a serious business tool?

It hopes so, and it has some significant names to call on: Kim Polese, its CEO and co-founder, once co-founder of Marimba; Ray Lane, co-founder of SpikeSource and former president of Oracle; Bill Joy, SpikeSource director and former chief scientist at Sun Microsystems; Brian Behlendorf, on the SpikeSource strategic advisory board and founder of the Apache Software Foundation and Collabnet; Tim O'Reilly, also on the Spikesource advisory board and CEO of O'Reilly Media. Polese was the original product manager for Java at Sun and she seems to be doing a good job gathering a similar community around her new company.

SpikeSource has launched in Europe with seven solution providers and that NEC is now shipping SpikeSource globally with its server hardware - the first time it has bundled OSS solutions - which gives SpikeSource an entrance to the conservative Japanese marketplace. It has also added Alfresco OSS enterprise content management to its offering.

So, what does SpikeSource do? Well, essentially it runs (continuously) an extensive automated interoperability testing suite (part open source, part proprietary IP) and services ISV and SI partners, providing tested and certified open source software (OSS) components and fallback support and assistance.

It handles, for example, that annoying corollary of OSS, constantly scanning the web forums for patches, issues, and updates. It manages the risk of OSS for SME ISVs and SIs (although it has some very large partners too) and, more significantly, for SME end users of OSS that can't afford to maintain an IT group. It supplies purely through the channel and doesn't compete with its channel.

OK, so don't RedHat/JBoss, Novell and others do something like this already? Well, only up to a point, according to Polese and her team. SpikeSource maintains complete independence and concentrates on interoperability. It isn't distracted by supporting a single strategic product/platform – and its customers shouldn't suspect a bias towards its own platform.

And what does SpikeSource supply to its partners, in exchange for a subscription to what it calls its SpikeIgnite platform for (by the way) either Linux or Windows? It supplies business-ready (it claims) OSS applications: Centric CRM, Drupal web content management, Open-Xchange email, and JasperSoft Professional BI. It also supplies SpikeNet to monitor and manage its platform.

So, are there issues with all this? Well, SpikeSource is taking OSS to a new business-focused culture (rather like JBoss' Professional Open Source) and some may not like this. It has to work on its relationships with its OSS "OEMs" to make it all work - and that probably includes keeping all sorts of individual OSS developers happy. The open source movement can be very critical, and very vocal, if it doesn't like you or the way you run your business.

But it appears to have this in hand and SpikeSource is making at least some of its tools and expertise available to the OSS communities, even on "unsupported" platforms. There are plenty of people in SpikeSource with experience of building and managing OSS communities.

So, a company well-worth watching, we think.

[dfwgator]

Give away the razors (software) and sell the blades (support).

[nickcarraway]

PING

[nickcarraway]

They don't give them away...they are actually expensive.

[dfwgator]

I was thinking more like JBoss where the software is free.

[nickcarraway]

Yes. Don't know if it's true, people who deal with CIOs and IT managers have told me they were using Open Sopurce because of the price, not because they thought it was better.

[ShadowAce]

[N3WBI3]

Nick,

Then they are poor managers, it has to be overall a better solution. Price is of course important but so is support, interoperability, scalability, and availability of knowledge.

Recently our vendor supplied IVR system went haywire, it would route random calls to the wrong place. The vendor (telecos are particularly bad) told us they did not see the problem which, to their credit, was a random non reproducale error.

We brought in Asterisk Business Edition from Diguim, an OSS PBX package from a company founded by the main author. We pay a bit for support but instantly the tools to tweak and fix our dialing plan went from something we had to fight for days with a vendor with to something that any one of three engineers can make on the fly..