They have the best craft department around...material, good material for $1 and $2.00 a yard....supplies are cheap....they have so much stuff in there, it takes us about 5 hours twice a week to get thru our store....we love it....
I think I own half of it now, in the 15 years I've been shopping there....
People are friendly, they are everyday people like me, they know what is going on in the world, they know how to smile....
If you need to take something back and you don't have a reciept, then they give you a money gram in return...
I have no complaints at all....
Unless you end up with little **** having a bad day and deciding to take it out on the customer. My receipt had gotten smudged when returned some items when I found out they were sized wrong. The customer service lady gave me a bad time about the receipt being smudged (even though the total or type of transaction wasn't, just the price on two items). She asked for my i.d. I didn't have it with me, so told her I would get my husband (since he obviously had his i.d. on him). She then gave him a really hard time and acted like she was doing him a favor by giving him store credit (which is all we wanted in the first place). If we had to go back home to get my i.d. there would have been some words with this girl's manager.