[Panerai]

ping

[PBRSTREETGANG]

"She was very upset, and kinda threw the letter up in the air and ran in her room and slammed her door," the girl's mother told CBS 5 News.

She was expecting a job offer...and to be a dot.com millionaire by 12.

[Cincinatus]

"My lawyers will SUE you, my little pretty! And your little DOG too!!"

[brytlea]

I suggest a class action lawsuit by all people who have had their feelings hurt by Apple's policy!
susie

[Jeff Head]

Sounds like the parents missed a wonderful opportunity to teach their daughter about the realities of the business world and the power of the consumer in the free market...instead, choosing to foster a victim attitude.

Shattered her heart indeed...if her heart is this easily "shattered" then, IMHO, the parents need to spend a lot more time instilling in her what is really valuable in this life, or at the very least recognize that what occurred here was not any kind of "earth shattering" event.

[ClearCase_guy]

I've heard of seventh-grade assignments: "If you were advising Douglas MacArthur on how to win the Korean War, what would you tell him?"

Young children have little of value to say on some topics. Allowing them to go through life thinking that Generals and CEOs are eagerly waiting to hear what they think, is not doing the children any favors.

Some kids have too much self-esteem. Reality smacks them in the face and they fall apart.

[Incorrigible]

Steve Jobs doesn't care about the children!

[Hatteras]

So.....? Their response to her idea?

Uhhhh...... yeah, well weeeeeee.... uhhhh.....already came up with that idea, yeah, THAT'S the ticket!

[dinoparty]

I assume this policy is to prevent accusations that Apple is using an idea from an unsolcited customer suggestion.

Still, the P.R. person could have seen this letter as an opportunity instead of a threat.

[theFIRMbss]

>"She was very upset, and kinda threw the letter up in the air and ran in her room and slammed her door," the girl's mother told CBS 5 News

Our youth -- the future
John McCain's in training for
their temper tantrums . . .

[martin_fierro]

[bahblahbah]

I would have suggested never releases the Ipod Nano. What a POS that thing is.

[OB1kNOb]

"She was very upset, and kinda threw the letter up in the air and ran in her room and slammed her door,"

I work with several people in my office who are just like that.

[The Louiswu]

Not the worst idea in the world. Perhaps Apple could install that function on the iPod and give a large " creators fee" the little girl

[M203M4]

Instead of a polite response from Jobs, the girl received a cold, stern letter from Apple's legal counsel telling her that the company didn't accept unsolicited ideas and that she should not send any suggestions to the company.

LOL. Awesome.

[fhlh]

Steve Jobs... yet another 'caring' liberal.

[teletech]

I wonder how Bill Gates would have reacted to such a letter? Probably the same way would be my guess.

[Psycho_Bunny]

"Think Different"

[KarlInOhio]

Although it was a tough way to tell this to a nine-year old, this is a reasonable policy for the company. What if Apple had already been working on a version of the iPod which displays lyrics also. Would this girl or her family expect payment for the suggestion? Even if Apple could prove they had worked on it before, that might mean that courts would have to get involved along with expensive lawyers.

Because of these problems, many large companies refuse unsolicited product suggestions and are very careful not to allow the people coming up with new ideas risk seeing unsolicited ideas. If the company is going through some meeting with potential customers to discuss product ideas, they are paid for their time and have to sign something that releases all ideas coming from their meeting solely for that payment.

[Daus]

"And in other news, Apple releases a new Nano today which will intoduce the revolutionary concept, straight from the mega-brain of Steve Jobs, of showing the lyrics of the songs so you can sing along."