[Jeff Head]

Sounds like the parents missed a wonderful opportunity to teach their daughter about the realities of the business world and the power of the consumer in the free market...instead, choosing to foster a victim attitude.

Shattered her heart indeed...if her heart is this easily "shattered" then, IMHO, the parents need to spend a lot more time instilling in her what is really valuable in this life, or at the very least recognize that what occurred here was not any kind of "earth shattering" event.

[sinkspur]

Sounds like the parents missed a wonderful opportunity to teach their daughter about the realities of the business world and the power of the consumer in the free market...instead, choosing to foster a victim attitude.

This is what happens when lawyers run a company.

Apple will have no clue as to how many potential and existing customers it lost because this boneheaded incident was publicized.

I would never do business with Apple, for this reason alone. They seem to be clueless about customer relations.