Ruh-roh! I use one as well. Sometimes it takes a bit longer and the ones receiving don't put in their records until the next 2 business days.
I've paid my property taxes online a couple of times. IIRC, they are processed by a separate entity, therefore it takes a couple of days for it to show up with the state. Just keep checking.
As it turned out, the 2nd lady didn't know zilch either. Basically, all they knew to tell me was that their bank used "the highest level of encryption possible." Beyond that, they didn't know anything about wireless network connections and possible security breaches. It didn't give me a lot of confidence. I've done the electronic bill-paying in the past and loved it, but never over a wireless setup. Even though they assured me I'd only be liable for $50 if something happened..., still.
Am I being paranoid? All opinions are welcome here. I'm behind 3 firewalls (2 hardware, 1 software), but still...
You are a brave soul! When dealing with my local tax collector I want as much of a paper trail as I can get. My township uses a part-time tax collector who's organizational skills are a little wanting.
Yes, the challenge seems to lie in getting an actual human on the phone in these situations. Been there.
I have to pay all of my bills online since I'm overseas. So far, so good, but I did have to call a credit card company last year and that was quite a fiasco. When I finally did get a human on the phone, his English was so bad and the satellite connection here wasn't making it any easier and I just about gave up.
Good luck to ya. You have my empathy. ;-)
Is there any aspect of your life that you can handle without posting a vanity?