[rellimpank]

---having had some discussion over HP support with someone named Ahmed, this stuff is a two-way street---

[ravingnutter]

It is always nice when the end user is at least as intelligent as the computer support personnel. And it is probably a really good thing the support personnel are on the other end of the phone in India and not within my reach... : )

Herro....Dees ees Dall Tech-nee-cal Support, how may I hep yoooo toooo-day? Arrrrrgggghhhhh!!!!!!

[SilentServiceCPOWife]

I was having problems with my DSL couple of years ago. Verizon tech support didn't help, so I called Geeks On Call. The guy came to my home and told me that he didn't know much about DSL. I should have taken it as a warning because he removed a required utility and couldn't figure out why he couldn't connect to the internet. I warned him before he did it that he wouldn't be able to connect, but he wouldn't listen to me. When he realized that I was right, he tried to use his laptop and dial up service to connect to the internet. He struggled with it for 20 minutes until I pointed out to him that his computer wasn't plugged into the phone jack.

[dangus]

Sorry, but Compaq are the dummies. "Press Any Key," because it has capitalized first letters, implies that the "Any Key" is a proper noun. It sounds wierd, but I'd bet there would never have been a problem if they had written, "Press any key." Other companies did not have this problem.