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The REAL Reason McDonalds Ice Cream Machines Are Always Broken [This guy says they deliberately require franchise owners to use a machine that was deliberately engineered to break down so they can make money from repair fees]
YouTube ^ | April 23, 2021 | Johnny Harris

Posted on 07/05/2021 8:50:09 AM PDT by grundle

https://www.youtube.com/watch?v=SrDEtSlqJC4

(Excerpt) Read more at youtube.com ...


TOPICS: Miscellaneous
KEYWORDS:
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1 posted on 07/05/2021 8:50:09 AM PDT by grundle
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To: grundle

Ford and Chrysler have the same policy regarding their vehicles.


2 posted on 07/05/2021 8:52:22 AM PDT by Signalman
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To: Signalman

Bottle return machines too- they are constantly breaking down


3 posted on 07/05/2021 8:55:42 AM PDT by Bob434
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To: grundle

McDonalds is all about efficiency - the more burgers the franchisee sells, the more MCD corporate makes. If workers are spending time screwing around with malfunctioning machinery, that’s less time they can be selling other items.

Also, in many markets, MCD runs their own stores. They would be shooting themselves in the foot.

Hanlon’s Razor: “never attribute to malice that which is adequately explained by stupidity”.


4 posted on 07/05/2021 8:57:08 AM PDT by PGR88
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To: Signalman

Actually, what he said was they make maintenance nearly impossible for the layman by using cryptic error messages. Simple messages like “empty the contents” is encoded as something like E5 Z23. Some guy was selling decoder rings, on a cell phone app, and they threatened to sue. They also said that if any franchise owner gets an error message and attempts to clear it themselves, it will void the warranty. And the MacDonald’s franchise contract requires franchisees to all use the same machine, so they cannot escape.

The guy makes a very plausible presentation.


5 posted on 07/05/2021 8:58:03 AM PDT by Lonesome in Massachussets (Diana Moon Glampers for Secretary of Education! )
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To: PGR88

“Hanlon’s Razor: “never attribute to malice that which is adequately explained by stupidity”

In America of today it is both malice and stupidity.


6 posted on 07/05/2021 8:59:28 AM PDT by Bonemaker (invictus maneo)
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To: grundle

Is the Hamburglar a suspect in this conspiracy?
Never really trusted him.

Was early in compliance with the masks, though.


7 posted on 07/05/2021 8:59:33 AM PDT by frank ballenger (You have summoned up a thundercloud. You're gonna hear from me. Anthem by Leonard Cohen)
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To: Lonesome in Massachussets

I think almost all equipment does that these days. Ovens, tankless water heaters, dishwashers, you name it.


8 posted on 07/05/2021 9:00:38 AM PDT by AbolishCSEU (Amount of "child" support paid is inversely proportiongte tfo mother's actual parenting of children)
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To: grundle

It’s called ‘Planned Obsolescence’ and has been standard practice in the USA for at least 30 years. The rule when I was in manufacturing Engineering was “Make it last long enough and work well enough that the customers gives it good ratings and replaces it with same when it ‘wears out’”.


9 posted on 07/05/2021 9:00:55 AM PDT by Semper Vigilantis (The cure for modern society is examples, not handouts or vaccines. Si vis pacem, para bellum. )
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To: AbolishCSEU

The guys point is that MacDonalds competitors do not have that problem. It is unique to MacDonalds.


10 posted on 07/05/2021 9:07:43 AM PDT by Lonesome in Massachussets (Diana Moon Glampers for Secretary of Education! )
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To: grundle

I’ll admit I didn’t watch the video. But a half century ago I worked at a burger place with a soft-serve ice cream machine. Every night we had to empty the machine and throughly clean it. I don’t mean wipe it down, it had to be sterilized, milk products being a perfect place for germ growth. It was the first place that health inspectors looked at.

It could be the time and effort required to keep the machine up to health standards isn’t worth it to a local franchisee.


11 posted on 07/05/2021 9:11:35 AM PDT by hanamizu
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To: Bonemaker
Hanlon’s Razor: “never attribute to malice that which is adequately explained by stupidity”

H’s Razor Sharpened: “always attribute to malicious stupidity that which is posited by Democrats as woke or progressive.

12 posted on 07/05/2021 9:13:59 AM PDT by Ahithophel (Communication is an art form susceptible to sudden technical failure)
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To: PGR88

McDonald’s is a real estate corporation that sells burgers.


13 posted on 07/05/2021 9:17:21 AM PDT by dfwgator (Endut! Hoch Hech!)
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To: grundle

The ice cream machine always being broken is way down on the list of reasons why I refuse to spend my money there....at the top of the list is minority employees with raging bad attitudes.

That, and most of their food is redicoulously unhealthy.


14 posted on 07/05/2021 9:28:09 AM PDT by V_TWIN
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To: hanamizu
The thing mentioned most in the video is a low temperature error during the cleaning cycle which is usually caused by having the hopper overfilled, but the Taylor ice cream maker doesn't clearly state that requiring a technician to come out. It just reports a failure instead of telling the user the reason why. Then someone started selling a code reader and MCDonald's corporate started threatening the franchisees who bought and used it.

It sounds more like a training error and the franchisee and employees need to know how full the hopper needs to be for the cleaning cycle.

15 posted on 07/05/2021 9:32:28 AM PDT by KarlInOhio (Police should refuse duty at NBA venues. Let them wallow in their desired chaos without police.)
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To: grundle
Only watched a small portion of the video before I shut it off out of boredom.

I use 3 simple factors to determine if the ice cream machine is going to work at a given McDonald's: Age of employees, color of employees, and location (high crime vs low crime area).

A McD's mainly staffed with older, white employees and located in a nice area will most likely have working cream and milkshake machines.

Change these factors, and you reduce your chances.

I used to really like McDonald's vanilla milkshakes, and used those three factors to determine where and where not to go. My method was rock solid.

16 posted on 07/05/2021 9:37:32 AM PDT by SIDENET (ISAIAH 5:20)
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To: Lonesome in Massachussets
Some guy was selling decoder rings, on a cell phone app, and they threatened to sue.

And the purpose of the lawsuit was so mcdonalds could sell their own decoder ring instead. Except they intentionally made theirs useless.

17 posted on 07/05/2021 9:40:31 AM PDT by pepsi_junkie (Often wrong, but never in doubt!)
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To: Signalman

Last 21 years with Fords. Rode hard, put away wet. No problems Except for failed fuel pump at 10 years age.


18 posted on 07/05/2021 9:46:07 AM PDT by TexasGator (UF)
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To: grundle
One big reason, is that many McDonald's are now 24 hour fast food places. Used to be, they could perform routine maintenance after closing hours to clean the machine and have it ready for the next day.

Now that the stores are always open, there's no time to close down the machine, clean it, replace worn and broken parts, and have it going by lunch.

Couple that with apathetic, semi-competent McDonalds workers and management, it makes for broken ice cream machines. *

*- Major exception to all this is the McDonalds in Burleson, Texas. The service there reminds me of a Chik-Fil-A. They do a great job at taking orders, moving the line, and getting your order correct. Oh, and their Ice Cream machine is almost always operating.

19 posted on 07/05/2021 9:47:12 AM PDT by MuttTheHoople ("The issue is never the issue. The issue always is the Revolution." Lenin)
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To: grundle

This is like a mechanic or body shop that dumps motor oil on a nearby freeway off-ramp so that they can get work from all the accidents.


20 posted on 07/05/2021 9:50:25 AM PDT by Tolerance Sucks Rocks (Florida: America's new free zone.)
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