Posted on 09/29/2010 9:06:48 PM PDT by hsmomx3
Her computer randomly shut down and she cannot turn it back on. Her battery was running low and she started charging it and everything was plugged in. She tried turning it on several times and nothing. What could it be?
hold power button in for at least 5 seconds... maybe sleeping? pull battery out and unplug it... try again.
Possibly overheated. Let it cool down while the battery recharges.
I expect you have a PC and not a MacBook...
If you/she are able to take it back to where you bought it do it.
If not, take it to the nearest Best Buy Geek Squad desk and have them diagnose the issue. Could be a bad power supply or mother board.
If it’s a MacBook and it’s under the Apple Care, take it in and they will likely give you an new computer. Yep, happened to my daughter and she got a brand new machine in about 20 minutes-bad mother board.
G
Bad charger. Wiggle the power cord at all the connection points and see if it starts charging.
If it was running for a few minutes okay, a heat-related problem (fan or graphics chip overheating).
If it won’t boot up at all, a virus.
You would need to make a bootable antivirus CD to fix it. There are now many good free ones from almost all major manufacturers. If interested, post back to me.
You didn’t mention what type of computer it is. I have an Apple iBook laptop and have experienced a similar problem when there was a power failure. If I remove the battery from the under part of the laptop, then put it back in and secure it, it resets the power system, and the computer will start back up again. Hope this can work for your daughter too.
Is this a co-ed college?
Let me amend that. If it won’t boot up all the way, it is a virus.
Otherwise, it is hardware.
This.
Kids often wear out the power port where it charges till it comes loose.
Also,the Batteries go bad and bad things happen when they do.,try running it with just the charger and no battery
Have her update all her virus protections regularly and don't open suspicious files. I had one virus that actually deleted my DAT file; DOA computer.
If it's a laptop, it may have been dropped or damaged somehow if it was moved. Replacement batteries run about $120 to $150, depending on the model.
Without more to go on, this is all just speculation.
Gremlins.
Sounds like it could have overheated..or since you had random shutdown and a crash, could be the logic board ( er mother board if you don’t use a MAC).
I also had a random shutdown caused by of all things the doggle used for the mini mouse.But this does not sound like your problem.
If you can’t get it fixed, get a MAC and get the Apple Care Plan.It is so worth it!
no virus (Bob Jones Univ. filters all of the computers so they cannot access a variety of sites).
Computer is a Toshiba Satellite T135 laptop
Put in a plastic bag and put in a frig for 5 minutes (not freezer). My daughters laptop overheats and some friends told her to do this and it seemed to work.
Yes but it is a Christian college.
Send me a Freepmail at CarolinacompDoc@gmail.com
Unless your daughter is a whale, I promise that there is already a cohort of eligible men with exceptional computer skills solving this problem for her.
You need to chillax. (that’s how they talk now :-)
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