Does she have a warranty ? Check the Toshiba website for any hardware recalls. I had a series of Toshiba and the recharges and batteries had short lifespans and they had alot of ventilation issues . Make sure she has dusted the pc too .
She could have a virus sent internally by a fellow classmate whose pc is infected too via shared files.
21 posted on 09/29/2010 9:31:56 PM PDT by ncalburt
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