Free Republic
Browse · Search
General/Chat
Topics · Post Article

Skip to comments.

Anybody notice Amazon's new return policy?

Posted on 04/22/2026 4:29:21 PM PDT by LouAvul

I purchased some stereo computer speakers w/woofer from a vendor on Amazon. They arrived on schedule but the box had already been ripped open and the cables shoved in all tangled up like a backlash on a fishing reel. The protective sleeves for the items were at the bottom of the box.

Also, the other owner neglected to put the instructions back in the box. So, I'm gwine return it.

I formerly returned items for free dropoff at the nearest UPS store. But, they've changed it. Now it's either Whole Foods or Rent A Center. However, Rent A Centers locally are not equipped to offer such a service. They say they've been informed they'll be doing such returns but they've received no equipment for such.

That leaves Whole Foods as the only other option. Bummer, as they're on the other side of the next city over.

First World Problems.


TOPICS: Business/Economy; Chit/Chat
KEYWORDS:

Click here: to donate by Credit Card

Or here: to donate by PayPal

Or by mail to: Free Republic, LLC - PO Box 9771 - Fresno, CA 93794

Thank you very much and God bless you.


Navigation: use the links below to view more comments.
first previous 1-2021-4041-6061-68 next last
To: LouAvul

We can bring them back to Kohls where I am. of course, you go to Kohls to check out the kitchen stuff…and then buy it from Amazon, so its like their showroom to start with.


21 posted on 04/22/2026 5:00:33 PM PDT by Vermont Lt
[ Post Reply | Private Reply | To 1 | View Replies]

To: kvanbrunt2

I’d check how much credit Amazon gives you for your return. I’ll bet it’s a dollar short...


22 posted on 04/22/2026 5:02:52 PM PDT by BB62
[ Post Reply | Private Reply | To 9 | View Replies]

To: LouAvul

also have had a few purchases ‘get lost’ in transit- had a $200 floor heater get lost in utah- many states away- Amazon did credit the account- but woudl have rather had the heater- needed it this winter! lost a couple other puirchases too-


23 posted on 04/22/2026 5:04:35 PM PDT by Bob434 (NYWAYS)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

I have only returned 2 or 3 items ever. Local Staples that’s about 8 miles away. What I don’t like is that I only get an Amazon credit, not a refund to my card. Grrr. Not a big deal but the last item was several hundred dollars.


24 posted on 04/22/2026 5:07:52 PM PDT by NewHampshireDuo ( )
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

Amazon cares about customer service

until they don’t


25 posted on 04/22/2026 5:08:07 PM PDT by Ronaldus Magnus III (Do, or do not, there is no try. )
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

If you look at the return page, after whole foods, there’s a link to other options, ups drop-off and pickup are there as well as others.


26 posted on 04/22/2026 5:11:22 PM PDT by HonorInPa
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

We use UPS in Illinois.


27 posted on 04/22/2026 5:16:00 PM PDT by stars & stripes forever (Blessed is the nation whose GOD is the LORD. ~ Psalm 33:12)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

I just returned using FedEx last week

Had to go to a store of course


28 posted on 04/22/2026 5:20:31 PM PDT by SaveFerris (Luke 17:28 ... as it was in the Days of Lot; They Did Eat, They Drank, They Bought, They Sold ......)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

If you haven’t returned it, yet, click CANCEL return.

Then, go back to your purchases and click RETURN for that item.

You should show UPS, Kohls, Whole Foods and ... lately ... FedEx, as options. We tried returning something at a FedEx store and it was AWFUL. Our closest UPS store people are great. Never a line, easy to park, etc.

Be sure to tell them it was obviously used.

I recently had to return an expensive electronic. The *seal* was lifted and barely stuck back ... the cord was mangled (not wrapped neatly, like NEW products usually are), and, this is SO gross ... greasy fingerprints on surface of it.


29 posted on 04/22/2026 5:22:12 PM PDT by Jane Long (Jesus is Lord!)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul
I just made a return today.

The first few choices as to where to take the package to be returned did not have UPS as an option.

I think it was Whole Foods and Kohls.

There was an “Other Options” button, that, when selected, opened a dropdown box to at least 4-5 more options including UPS.

You may have missed the “other options” button.

I know I initially overlooked it when arranging for my return.

30 posted on 04/22/2026 5:24:33 PM PDT by hole_n_one
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

Try kohl’s


31 posted on 04/22/2026 5:24:54 PM PDT by thinden (Buckle Up!)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

Around here it’s Staples


32 posted on 04/22/2026 5:25:25 PM PDT by Chickensoup
[ Post Reply | Private Reply | To 1 | View Replies]

To: LegendHasIt

I was going to recommend Gateway Electronics (near St. Louis, MO), as they used to do mail order in addition to their great store that I frequented for about 47 years, but they have closed. :-(

There’s not much left for us electronics hobbyists. :-( :-(


33 posted on 04/22/2026 5:35:21 PM PDT by Paul R. (Old Viking saying: "Never be more than 3 steps away from your weapon ... or a Uriah Heep song!" ;-))
[ Post Reply | Private Reply | To 14 | View Replies]

To: LouAvul

I ordered 10 items that were supposed to be new.
Plastic injected molded items for use with cattle. 9 were new. One was used. I posted about it and Amazon rejected my post due to unstated issues.
Oh well, cheap chinese crap gets cheap chinese crap with a used item thrown in for whatever reason.


34 posted on 04/22/2026 5:36:12 PM PDT by 9422WMR
[ Post Reply | Private Reply | To 1 | View Replies]

To: Jane Long

FedEx has SUCKED ever since Raj took over as CEO a few years ago...


35 posted on 04/22/2026 5:39:06 PM PDT by who knows what evil? (Hospitals are the most dangerous place on Earth! Dr. David Williams)
[ Post Reply | Private Reply | To 29 | View Replies]

To: LouAvul

Yeah, it’s Staples here now instead of the UPS store. About the same for me.


36 posted on 04/22/2026 5:40:34 PM PDT by FreedomPoster (Islam delenda est in )
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

We can also use Staples & Kohls


37 posted on 04/22/2026 5:43:51 PM PDT by jocon307 (DEMOCRATS DELENDA EST)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

They default to Whole foods, but you can scroll down and still use UPS


38 posted on 04/22/2026 5:49:40 PM PDT by Joshua (f)
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

Keep in mind if the purchase was another vendor on Amazon and not a purchase direct from Amazon itself, the return rules are totally different. I found that out the hard way a long time ago.


39 posted on 04/22/2026 5:51:27 PM PDT by dforest
[ Post Reply | Private Reply | To 1 | View Replies]

To: LouAvul

Returned something just a few weeks ago and used UPS Store.


40 posted on 04/22/2026 5:51:35 PM PDT by Some Fat Guy in L.A. (Still bitterly clinging to rational thought despite its unfashionability)
[ Post Reply | Private Reply | To 1 | View Replies]


Navigation: use the links below to view more comments.
first previous 1-2021-4041-6061-68 next last

Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.

Free Republic
Browse · Search
General/Chat
Topics · Post Article

FreeRepublic, LLC, PO BOX 9771, FRESNO, CA 93794
FreeRepublic.com is powered by software copyright 2000-2008 John Robinson