Posted on 08/30/2024 12:54:23 PM PDT by Jamestown1630
I have a question for other users of VOIP.
Over the last couple of years, we've encountered several businesses/services that will not approve us or accept our orders because we use VOIP for our phone system. We've used it for ten years, but this problem has only shown up in the last 2 years.
(We don't do any business at all on our cell phones; in our situation, they are mainly for emergencies. But some places don't accept those numbers either, because they are TracFones, and not some major telecom provider.)
Has anyone else encountered this? Our phones work fine for our uses and we are certainly not going to change what works to be 'accepted' by some company; but this issue has been troublesome.
Thanks in advance for any responses.
Most certainly VoIP is not the issue. Every major corporation and government in the world uses the technology.
Perhaps the issue is your telecom provider.
My ‘telecom provider’ IS my VOIP.
My Internet company is the biggest one in this area.
We have a landline and get a dozen phishing calls a week, all of them from spoofed VOIP numbers.
I would like to have a landline, but they’ve gotten rid of them all in my area.
On my VOIP I very rarely receive an unidentified number; and when I do, I just don’t answer it.
I’ve had multiple VoIP phone numbers, at the same, (ie, work, home, family members, cottage, etc), with same provider, time over 20 years (current provider over 15) and have never had an issue with online purchases the entire time. My VoIP service is not from my internet provider, two totally different businesses.
You might consider porting your current number over to a different VoIP provider, here’s why.
There are many VoIP service providers out there on the internet, and a number of those are not U.S. based. If your current provider is not U.S. based I would start there. It may be your provider has been “flagged” as a know source of “spam” calls or scam platforms.
If you’d like additional details you may send me a private message and I’d be happy to assist if I can.
Could you elaborate a bit on what your problem is?
What kind of services won’t accept an order because you are using a VoIP or even a POTS landline phone?
You are conflating a technology with a provider.
Thousands of service providers sell VoIP.
What is VOIP?
There are a lot of phone verification services in the market today & I’m guessing your number is being flagged when you call these companies because of your service provider, not VoIP. I can check next week, but their are services you can register your number. Even though I work for a billion dollar company with 2,000 employees, we’ve had to register our two main main customer service numbers because they were getting blocked by the cell companies.
I’m surprised that these companies wouldn’t have different process for companies that they don’t trust like not shipping until funds clear.
Voice over IP.
It is my understanding that you cannot get an Apple ID using a VOIP number as authentication.
You need either a landline or a mobile number that can be texted.
I’m not interested in Apple.
What’s IP?
It’s common practice to spell out acronyms when first used.
Common ain’t so common anymore.
TLA is a three letter acronym.
We pay monthly to a specific VOIP provider.
We also pay monthly to a specific Internet provider, without which VOIP would not work.
Buy your own VoIP server and phones. Pay a pro to set it up.
Then pay $30/month for each access line to your local phone company. Figure about 7 people per access line (but two minimum), then adjust the mix as you get data from the phone company.
Your local phone company MAY even have their own VoIP gateway and all you’ll need is to buy their internet service.
A few companies simply don’t like my phone number; they’ve even told me that this is the problem in setting up an online account.
If it were happening all over the place, I’d switch VOIP providers; but in ten years, it’s only happened with a couple of companies. Even at that, I don’t like the trouble it puts us through. Many big companies have no problem with our phone number - some others, also ‘big’ - have a problem with it.
(There has been no POTS availability in my community for years.)
I doubt it’s my internet provider. And again, it’s only failed to work with a couple of companies; but they’re big ones, not obscure ones.
Voice over internet protocol. Instead of using phone lines, voice is traveling over the internet.
In ALL cases get your dial tone from your local phone company.
I’ve been in this field of networks/voip since before there was voip. But I have managed the implementation of VoIP, Internet Access and intra Corporate networks for over 40 years.
You just got some free, but very valuable advice.
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