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So everyone, understandably, is on guard. And it didn’t help that the voucher code in the email sent to many partners stopped working.

A CrowdStrike spokesperson confirmed the emails with the $10 vouchers were legitimate, adding that “Uber flagged it as fraud because of high usage rates.”

What about the customers?

As all of this was unraveling, some details got lost in translation about who was receiving the $10 vouchers. Many people incorrectly believed CrowdStrike was compensating customers for all their troubles.

That would be a pittance compared to what customers lost. The outage may have cost Fortune 500 companies as much as $5.4 billion in revenues and gross profit, according to an analysis from Parametrix, a cloud monitoring and insurance firm.

But it’s not clear if CrowdStrike will pay them back. The company hasn’t commented on any financial remediation efforts with customers. But experts told my colleague Chris Isidore that there will be demands for remuneration and very possibly lawsuits.

CrowdStrike has, however, apologized to them. But the software giant has yet to dole out a nickel to them for their troubles — not even a $10 Uber Eats voucher.

1 posted on 07/25/2024 5:47:05 AM PDT by ShadowAce
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To: rdb3; JosephW; martin_fierro; Still Thinking; zeugma; Vinnie; ironman; Egon; raybbr; AFreeBird; ...

2 posted on 07/25/2024 5:47:18 AM PDT by ShadowAce (Linux - The Ultimate Windows Service Pack )
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To: ShadowAce
My (limited) understanding of the legal responsibility of CrowdStrike is for "fees paid", that is, the purchase price of the service.

You you can sue CS all you want, and the best you'll get is your money back.

5 posted on 07/25/2024 6:01:10 AM PDT by dayglored (“Courtesy is owed. Respect is earned. Love is given.” - Kinky Friedman 1944-2024)
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To: ShadowAce

I heard that Microsoft is blaming the EU’s competition regime for encouraging customers to install a security program that does not work as well as Windows Defender. Any comments from experts?


11 posted on 07/25/2024 7:03:06 AM PDT by Socon-Econ (adi)
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To: ShadowAce
Daily Mail out of the UK reports this about Crowdstrike:

Did DEI crash 8.5M computers? CrowdStrike probed for sidelining its White, male coders

CrowdStrike hit with complaint over 'unlawful' diversity-hiring initiatives

Elon Musk has suggested that DEI hiring at CrowdStrike led to the damaging outages

The cybersecurity firm promotes staff based on sex and skin color, not merit

The cybersecurity firm behind the software update that crashed millions of computers globally has been hit with a complaint over sidelining its white, male employees under a diversity-hiring scheme.

A conservative legal action group alleges that CrowdStrike favors women and minorities for jobs and promotions in coding, programming and other areas through diversity, equity, and inclusion (DEI) policies.

https://www.dailymail.co.uk/news/article-13667847/Did-DEI-crash-8-5M-computers-CrowdStrike-probed-sidelining-white-male-coders.html

12 posted on 07/25/2024 7:43:12 AM PDT by Bon of Babble (You Say You Want a Revolution?)
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To: ShadowAce

How many pajeets did it take to negatively affect millions of people, millions of systems, and cost billions of dollars?


13 posted on 07/25/2024 8:29:18 AM PDT by wastedyears (The left would kill every single one of us and our families if they knew they could get away with it)
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To: ShadowAce

I worked at a company where a handful of Exempt IT employees had worked tons of OT on a project & when it ended, they gave out $5 vouchers for use in the company cafeteria.


14 posted on 07/25/2024 8:44:03 AM PDT by Mean Daddy (Every time Hillary lies, a demon gets its wings. - Windflier)
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To: ShadowAce
"...as much as $5.4 billion"

Yeah, no. $5.4 billion is my lawyer's territory. Expect a letter from him.

15 posted on 07/25/2024 8:55:16 AM PDT by moovova ("The NEXT ELECTION is the most important election of our lifetimes!“ LOL...)
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