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Fridge failures: LG says angry owners can't sue, company points to cardboard box
NBC Bay Area ^ | Feb. 28, 2024 | Chris Chmura, Stephanie Lucero, Alyssa Goard and Camille Lopez Rodriguez

Posted on 03/18/2024 6:32:09 AM PDT by Leaning Right

Frank Rodriguez in San Francisco says he has been dealing with a difficult LG fridge since 2021. “This one cost me $2,000 and it’s been a nightmare,” he said.

He says it’s not freezing well. Techs have repeatedly tried to fix it, but haven’t. Frank says he’s asked for a replacement or a refund. But that hasn’t happened.

*snip*

LG says it put an arbitration notice on the box. It’s now asking a federal judge to require individual fridge owners to move their case to arbitration -- in private. But owners we interviewed say they never saw the box because delivery people unboxed their fridge.

(Excerpt) Read more at nbcbayarea.com ...


TOPICS: Business/Economy; Chit/Chat; Miscellaneous
KEYWORDS: appliances; contractofadhesion; lg; refrigerator; refrigerators
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To: Buttons12

My local appliance dealer has a GE fridge in their showroom from 1938. It has a sign on it. Been running since then.


81 posted on 03/18/2024 8:51:27 AM PDT by woodbutcher1963
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To: Robert DeLong

“I have gotten surge protectors for all of these appliances as a result.”

I’ll have to look into that. Need to schedule a fridge repair soon, anyway, since the water dispenser stops working for no apparent reason. Was told by another appliance guy that it’s a “bug” that the brand, Frigidaire, is known for. It’s not known enough, apparently.

So, just a regular surge protector would work for a big appliance like a fridge... or does it need to be heavy duty..?


82 posted on 03/18/2024 8:53:44 AM PDT by Danie_2023 (n)
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To: Leaning Right

I don’t know what it is with Korean made appliances, but Samsung refrigerators have a similar issue with the ice makers freezing up and becoming unrepairable.
My GE is going strong after 22 years. Not sure a new one would last as long.


83 posted on 03/18/2024 8:58:40 AM PDT by bk1000 (Banned from Breitbart)
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To: Buttons12
He might be better off getting an old, non-computerized one, and having Rick of 'Rick's Restorations' fix it.




84 posted on 03/18/2024 9:06:57 AM PDT by T.B. Yoits
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To: Danie_2023
Theoretically. 🙂

Does your fridge have a water filter? It may need to be changed.

85 posted on 03/18/2024 9:20:03 AM PDT by Robert DeLong
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To: All

GE and Whirlpool


86 posted on 03/18/2024 9:29:39 AM PDT by Mariner (War Criminal #18)
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To: Red Badger

I have a GE side-by-side from 1985.. still works OK. I’ve had to fix the water line and the ice machine tube occasionally clogs and needs to be reset.

The temperatures are not perfect - we sometimes get frozen vegetables on the fridge side and have to fiddle with the dials. To cure that sometimes I have to clear the vents between fridge and freezer side.

I’m pretty good at keeping my old appliances alive.. my wife kinda wishes some of them would die so we’d be forced to get a better one, but then she sees how much a good new one would cost and hears stories about how fast they break - and she admits she’s lucky to have antique me to keep the antique appliances kicking.

Ten years ago, when the frame of our old GE washing machine finally rotted out from a chromic leak that I failed to address, we got a modern one with a computer motherboard instead of a simple clock controller. It worked for about a year and then began getting stuck between cycles. We would find it full of water.. what a pain in the ass - I would run the diagnostic process and reset it with limited success - finally found a motherboard for a similar model on eBay and that fixed it for a couple months until it started doing the same thing.

So three years ago I trash picked an old analog GE and got it working - it’s been great ever since - I hope it outlives me.


87 posted on 03/18/2024 9:46:50 AM PDT by enumerated (81 million votes my ass)
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To: Blueflag

They’re horrific. Compressor failed right after warranty expired. “Lemon runs” are unacceptable and brand a product as defective.


88 posted on 03/18/2024 9:49:11 AM PDT by libertarian66
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To: Robert DeLong

Why does anyone need a “smart” refrigerator? For that matter why does anyone want one? Why does anyone want or need a car that has an electronics operator manual at least twice as thick as the OM for the rest of the vehicle? All these trinkets are just asking for trouble.


89 posted on 03/18/2024 10:00:11 AM PDT by Sequoyah101 (Procrastination is just a form of defiance)
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To: woodbutcher1963

I have a washer that isn’t smart, but it has some modern features. It’s very stingy with water and it has a lid lock.

It cheesed me off that I had to say may-I to a washing machine, only to be sure it was washing stuff rather than just beating it up. I removed the lock. It’s only a thingy screwed to the lid. As long as the thingy’s in its slot, the not-smart washer doesn’t know it’s unscrewed, so I can open the lid anytime.

If/when it gives me any serious problems I will buy something cheap and made in USA, but ideally it will have a paranoid-friendly transparent lid and the kind of agitator that can’t catch clothing straps and strings.


90 posted on 03/18/2024 10:19:36 AM PDT by Buttons12 ( )
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To: Buttons12; woodbutcher1963

PS Yeah, I am a climate offender and I don’t deserve plentiful water. Lately the detergents aren’t great either.


91 posted on 03/18/2024 10:21:48 AM PDT by Buttons12 ( )
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To: Sequoyah101
Well, I really meant ones that have electronics that control temps & switch to other minor functions, such as dispensing water instead of ice, ice cubes or crushed ice, and changing temps in both freezer & frig compartments.

Actual smart frigs are not something anyone really needs, but some people are addicted to gadgets. 😋

After I posted, I regretted using the term "smart". I knew it would draw some comment at some point, and it wasn't really what I was talking about anyway. My mistake for using the term. 🙂

92 posted on 03/18/2024 10:29:57 AM PDT by Robert DeLong
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To: Leaning Right

We’ve had three, still have two.

We’ll never buy another.

They’re green nightmares.


93 posted on 03/18/2024 10:32:18 AM PDT by mewzilla (Never give up; never surrender!)
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To: mewzilla

BTW, we have great luck with our fridges.

We buy inexpensive no frills models and clean the condenser coils quarterly.


94 posted on 03/18/2024 10:34:14 AM PDT by mewzilla (Never give up; never surrender!)
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To: mewzilla

And no, they’ve never been LG.


95 posted on 03/18/2024 10:34:36 AM PDT by mewzilla (Never give up; never surrender!)
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To: Buttons12

I removed the lid lock from under the top taking out the two screws. I then put a zip tie through the mechanism to make it “think” it is in the locked position. I then duct taped the mechanism and wires to the inside right panel where it would not touch the drum when it is agitating or spinning.

So far, it has worked just fine for a couple months.


96 posted on 03/18/2024 10:36:48 AM PDT by woodbutcher1963
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To: Robert DeLong

“Theoretically. 🙂
Does your fridge have a water filter? It may need to be changed.”

It does, and I have one I can put in, but the water still tastes fine and the fridge has stopped dispensing water before with a new-ish filter. Honestly, I thought it was something to do with a water line either frozen up or stopped up, because it doesn’t stop dispensing water in hot weather. Dunno.


97 posted on 03/18/2024 10:56:24 AM PDT by Danie_2023 (n)
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To: Danie_2023

That could be the case. Stopped up was my other question, after I had posted, but a frozen line also makes perfect sense. It could even be at the point that the line comes into the freezer side of the unit. Because the water dispensed is usually cold when dispensed. 🙂


98 posted on 03/18/2024 11:01:16 AM PDT by Robert DeLong
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To: woodbutcher1963

Mine’s been ok for 2 years or so. I just stuck the unscrewed piece in and left it there. I believe the washer will never catch on to the ruse. :)

Nanny states make for nanny cars and nanny appliances. They know best. Pretty soon nanny guns that won’t shoot critters out of season.


99 posted on 03/18/2024 11:06:11 AM PDT by Buttons12 ( )
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To: Leaning Right

My refridgerator was manufacured in 12/2001. It will probably outlive me.


100 posted on 03/18/2024 11:30:58 AM PDT by zeugma (Stop deluding yourself that America is still a free country.)
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