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A Floating QR Code Was the Best Ad of the Super Bowl. There Was Just 1 Problem...Coinbase entered Super Bowl advertising with a risky bet.
https://www.inc.com ^ | February 14, 2022 | Jason Aten

Posted on 02/14/2022 7:03:31 AM PST by Red Badger

Creating the most buzz with your Super Bowl ad isn't easy. Brands and companies try a lot of different things to capture the attention of their audience during the most high-profile advertising event of the year. Advertisers pull out all of the stops, hoping to get people talking. Sure, there's a football game happening, but, let's be honest, most people stick around for the ads.

This year, the most-talked-about ad was a simple QR code that changed color as it bounced around the screen for 30 seconds. The ad was for Coinbase, a cryptocurrency exchange, and when you scanned the code, it took you to a promotional page that promised you $15 of Bitcoin for creating an account.

Most of the buzz around the ad is about how simple and ingenious it was. For one, it was probably the least expensive Super Bowl ad to produce, despite costing a reported $7 million for a 30-second spot. How hard is it to generate a QR code that moves around a screen?

Second, it certainly made people curious. Humans are curious, by nature, and it's hard to resist the temptation to scan the code to figure out what it's about. In that sense, the ad was brilliant.

On the other hand, the ad was risky. If you didn't point your smartphone camera at the screen, you would never know the ad was for Coinbase. There was nothing else in the ad to give you context that your TV hadn't just gone bad. That's a chance Coinbase was willing to take, and it appears that it paid off.

There was just one problem--the ad was so successful that it generated more traffic than the company's app could handle, causing it to crash. You could argue that any time you can drive more traffic than you can possibly handle, it's a good thing. Except, if you're a cryptocurrency exchange and your app crashes under the weight of a sudden influx of traffic, it doesn't exactly inspire confidence.

It's hard to prepare for every possible outcome, but that kind of seems like a no-brainer. If you're going to try to generate buzz and traffic to your website, make sure your website can handle it. Otherwise, you risk alienating the millions of new people you just introduced to your platform.

On the biggest stage ever, what should have been a massive win for Coinbase, turned into a monumental fail. I'm not sure how else you can describe the fact that most of the stories about the ad are talking about the fact that the app crashed. That's not the sort of brand association any company would want, but especially not if you're entire business is getting people to trust you with their financial resources.

First impressions are everything, which is why this ad is such a great case study. The first impression that millions of people had of Coinbase was a mysterious ad that made them curious. Then, when they did exactly what Coinbase wanted them to do (scanning the QR code in the ad), the experience turned bad.

I guess that's technically the "second impression," but for millions of people, it's the one that will stick around when they think about Coinbase. It was a clever ad, but a poor experience. That's definitely not the reason any company wants to create buzz.


TOPICS: Business/Economy; Music/Entertainment; Sports; TV/Movies
KEYWORDS:

1 posted on 02/14/2022 7:03:31 AM PST by Red Badger
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To: Red Badger

By virtual definition, anyone that doesn’t understand QR codes is not going to get involved with any crypto currency. Ordinary analog people will just shrug shoulders and say “what’s that about?”, if anything.


2 posted on 02/14/2022 7:13:11 AM PST by drSteve78 (Je suis Deplorable.STILL)
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To: Red Badger

As a matter of fact, this year Super bowl commercials were bad. None really funny. Half of them were were woke’y. Some so cryptic, I have never figured out what they were selling.
None of them made me feel like I should buy the product, but some made me think - do NOT ever dare to buy this!


3 posted on 02/14/2022 7:24:44 AM PST by AZJeep (https://www.youtube.com/watch?v=O0AHQkryIIs)
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To: Red Badger

I switched channels when that ad came on. Senseless.


4 posted on 02/14/2022 7:33:38 AM PST by Laslo Fripp (The Sybil of Free Republic)
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To: Red Badger

Since I didn’t watch the game, have no idea what this is all about...

Just like the O-limp-iks.

#Notonesecond.


5 posted on 02/14/2022 7:52:24 AM PST by ASOC (This space for rent)
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To: Laslo Fripp

That was us too, we thought the tv was freezing up.


6 posted on 02/14/2022 7:55:26 AM PST by MrKatykelly
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To: Red Badger

Literally the worst ad


7 posted on 02/14/2022 8:08:51 AM PST by bobrlbob
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To: drSteve78

“By virtual definition, anyone that doesn’t understand QR codes is not going to get involved with any crypto currency.”

I thought that was a technical problem.

If I wanted to do one simple cryptocurrency transaction, how would I proceed?


8 posted on 02/14/2022 8:19:53 AM PST by cymbeline
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To: Red Badger

This line made me chuckle
“Except, if you’re a cryptocurrency exchange and your app crashes under the weight of a sudden influx of traffic, it doesn’t exactly inspire confidence.”
.... still chuckling ....


9 posted on 02/14/2022 8:41:28 AM PST by Honest Nigerian
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To: AZJeep

It was an all black super bowl. Looking at the commercials it was probably 85% black. All of the bumper music going into and out of commercials was 90s rap, everything.
I was calling in the Africa bowl. Numerous fights during the game which you didn’t see in the past decades with the 70s 80s teams. And then a Los Angeles riot after the game.

It’s a national embarrassment at this point.


10 posted on 02/14/2022 8:56:42 AM PST by DesertRhino (Dogs are called man's best friend. Moslems hate dogs. Add it up....)
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To: drSteve78

that is the truth


11 posted on 02/14/2022 9:18:25 AM PST by russdawg
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To: Red Badger

dumbest ad i saw all night reminded me of the pong game, and just as lame


12 posted on 02/14/2022 11:50:30 AM PST by markman46 (engage brain before using keyboard!!!you)
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To: markman46

But apparently it worked so well it crashed their website!.................


13 posted on 02/14/2022 11:51:48 AM PST by Red Badger (Homeless veterans camp in the streets while illegal aliens are put up in hotels.....................)
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