[seowulf]

I don’t buy much from Amazon; I’ll get something maybe once or twice a year, but I did buy something a couple of months ago.

I got it, went on my merry way, paid my CC bill at the end of the month.

Next month, I was checking my CC bill, and there was a charge for Amazon prime. I never signed up for it, but there it was.

I contacted Amazon and challenged the charge and they backed it off without a hassle.

I just wonder how many other phantom sign-ups Amazon has engineered.

[goldstategop]

They have top notch customer service!

I order a cat health supplement and Amazon shipped me a dog collar!

I was upset and contacted their customer service - and they comped me it at no charge by shipping the order they should have shipped to me the first time around.

A company that cares about its customers gave me a reason to stay with them.

They make good on it when a goof-up is on their end.

Happy Amazon customer here.

[matthew fuller]

I have spent many of hundreds of bucks with Amazon, and I never have received anything out of the blue like that. Also, many times the products that I order are at the best prices.

[samantha]

That same thing happened to me,and when I noticed the charge I made them remove it. I ordered three items Tuesday,and delivery was supposed to be Friday. Come Friday the package came in my Mailbox with all the tracking numbers etc,but the package was freaking empty,improperly sealed,half assed.