[goldstategop]

They have top notch customer service!

I order a cat health supplement and Amazon shipped me a dog collar!

I was upset and contacted their customer service - and they comped me it at no charge by shipping the order they should have shipped to me the first time around.

A company that cares about its customers gave me a reason to stay with them.

They make good on it when a goof-up is on their end.

Happy Amazon customer here.

[lilypad]

I bought a radio for the boat but I had to send it back for some reason. I called Amazon they texted one of those scan things, took it to my ups store where they scanned it . The scanning produced an instant refund as well as shipping label which was paid to return it. 😃

[minnesota_bound]

#4 I thought you were going to say this:

I order a cat health supplement and Amazon shipped me a dog collar!

I was upset and contacted their customer service and they sent me my original order plus a dog so I could use the dog collar too.

: )

[trisham]

Me too. It’s a great way to shop, with excellent customer service.