What do you think UAL did when it paid off all the passengers on Dao’s fight?
Acknowledged they were inconvenienced and delayed due to a screaming toddler who should not be in this country in the first place and who should never fly again unless sedated and in a mental health jacket with his arms and hands secured due to him being a danger to himself and others.
Showed they understand they went through an unpleasant experience just as the flight crew and security people did due to the perp in question.