Blame lies at the feet of the pilot. He or she is in charge.
Not good enough. Imagine the traumatized kids on that play, and others? Our generation of snowflakes as well. United has a big hole to dig out of.
But, Gomez, their CEO, said just yesterday that the employees were practically god-like in their actions....
Is that no longer the case?
Note: If he sues he will lose.
He was taken off after a request was made by the airline to debark. The validity of the request is not a legal matter — see the contact of carriage.
Likewise, the cops are not targets since the passenger refused to comply with lawful orders.
Sorry folks — real life trumps appearances. This is flight Zimmerman.
The reapology was a day late and a dollar short.
They should have just offered more until they got volunteers. Would have been a lot cheaper.
And quite frankly...if you're inclined to call me a heartless pig you can save it.I've heard it all before.
Why? The passenger was wrong and ended up in a mess.
Munoz is grossly incompetent. If the board doesn’t can him, then they need to be called out by name.
If he was competent, he would have gotten in front of the crisis.
They might be better off by changing some of their policies.
Good start, but what should happen is the cops go to jail for assault and United pays the doctor 25 million.
(off to Denver)
Was on a United Flight a few years back.
Received a cell phone call just as I putting my luggage into the overhead.
Turns out may father had had a heart attack was in the emergency room.
While I was waiting to find out if my father was still alive, a very belligerent United flight attendant came up and ordered me to shut the phone off.
I explained to her the situation and she became even more belligerent and ordered me to turn the phone off or she would call security and have me arrested.
After about another 30 seconds, she informed me she was leaving the plane to get Sky Marshals to have me pulled off the plane and arrested so I shut the phone down
People were still boarding the plane and the captain had not even fired up the engines.
We sat at the gate for another half hour .
I had to wait until we landed 6 hrs to find out my father had died.
This attitude towards passengers seems to be a United Airlines corporate culture thing , which is too bad because United used to be a great airline back in the day
The whole TSA airport security system is really a disaster that needs to reformed .
The war on terror would be won in less than a year if every American was forced to suffer through airport security on a weekly basis - using nuclear weapons if necessary.
