So it is accepted practice by all airlines to overbook. Sometimes someone unfortunately has to take a different flight option. This man was clearly uncooperative, possibly belligerent.
I don’t see why people so reflexively blame United. This guy clearly is no saint.
Started at 70, down to 68 at mid day, now back up to 69
So slightly more volatile trading, not a major sell off.
Rush defending the airline. Sorry, but the practice of overbooking is fraud. Always has been. They are allowed to get away with it, because there is some rule that the ticket is not a contract.
Never really accepted that logic.
This story is beginning to stink like fish...
Why is the media going hell bent on tarnishing United? A couple weeks ago, wasn’t it the same airlines as the leggings of the employees daughter?
Google and the media have also been targeting UBER hard core for at least a year.
Unions? Not sure, but someone is trying to destroy United and is using the media.
Could have sent those 4 crew by private jet a lot cheaper...
Over booking is fraud. The seat is sold, it belongs to the person who booked it and paid for it whether or not it’s used.
United’s stock will recover. This is just an emotional play right now.
However, the REAL issue that no one is talking about is that this is so resonating simply because airline travel SUCKS! As long as the airlines arrogantly view their customers as serfs to be fleeced. The wrath will continue.
Ever shrinking seats.
Charging (hosing) people for their necessary luggage.
No food.
Crappy service.
Late flights.
Keeping passengers locked on grounded aircraft for hours.
I don’t condone the little screaming doctor as he could have handled this better, but United was wrong and the airlines in general desperately deserve to get kicked, and kicked hard! Up until now the airlines have gotten away with customer service murder with no one collectively being able to rail against them.
IIRC, there is a bill in Congress to start putting the brakes on the airline abuse, such as mandating a standard seat size. I am against government intervention, generally, but the airlines are acting as an unstoppable monopoly. They don’t give a rat about customers. The pinnacle of this is dragging a paying customer off a flight he paid for — for one of the airline’s own employee! Who, by the way could have ridden in the cockpit jump seat.
Outrageous.
They’re gonna panic and do or say something stupid. Can’t wait.
Time to buy a little UAL stock...they did the right thing & stock will soar when most people realize it..
This one is going to make the PR textbooks. How NOT to handle a crisis.
First time I the video I cringed. I figured it was ICE agents boarding a plane to remove an illegal for deportation. Can you imagine the media firestorm if that were the case (not saying it would be wrong, mind you - just explosive optics)
First time I the video I cringed. I figured it was ICE agents boarding a plane to remove an illegal for deportation. Can you imagine the media firestorm if that were the case (not saying it would be wrong, mind you - just explosive optics)
Didn’t Warren Buffett recently take all his money out of Walmart saying that retail is dead and put it in airlines? I’d like to see how he is reacting right now.
1968 was a long time ago.
Face it. United solved their overbooking problems for at least 6 months - brilliant!
I hadn’t seen the videos before this, but both videos are at the link. This poorly thought out policy may end up being more costly to the value of United Airlines than a crash.
Jump to conclusion. Never wait for the truth. Just indicates how stupid we have become.