I went into a Wells Fargo to deposit some money and every time it seems like the staff has a memo that tells them to be extra personable. They make small talk and try to make the customers feel comfortable. One day an older teller lady told me that she had a little cough because in the evening she fell asleep with a fan on her all night, so I asked her if it was a Twins or Viking fan. It left her speechless.
That would’ve gone over better if you hadn’t been in Hudson, WI... ;-)