Posted on 02/18/2015 10:09:06 AM PST by Citizen Zed
For Walmart, the dip in its customer satisfaction ratings could spell more trouble ahead. Retailers, after all, are at the whim of the consumer, who is typically looking for a mix of good prices, selection and customer service. If a retailer starts to fail on those fronts, it can end up in what ACSI director David VanAmburg calls "a deadly cycle." On top of that, Walmart's well-publicized struggles with calls from employees for higher pay and benefits may be taking a toll.
"They are not as dominant on the price side as they were, and the quality still isn't there," VanAmburg told CBS Moneywatch. "They haven't stepped up their game on that side, so we are seeing a lot of dissatisfaction by comparison."
Walmart, meanwhile, has been criticized by activists and employees for its low wages, which have prompted embarrassing episodes such as company stores holding food drives for their own workers. It doesn't look very good for the nation's biggest private employer when its workers have to rely on handouts and government aid to make ends meet.
Conversely, the top-rated speciality retail store, Costco, has benefited from a few trends, including its relatively high pay for retail workers and access to benefits, with Bloomberg BusinessWeek calling it the "happiest company in the world."
(Excerpt) Read more at wctv.tv ...
Personally, I go to Wal-Mart because it has the lowest prices, but like to whine about the lack of intelligent help and empty spaces on the shelves. /basic concepts confuse me
I’ve been to all of them in Tulsa, and some in Dallas, and a few others around. But my main familiarity, on a regular basis, is in Tulsa.
And another thing one can see from going to several of them in a locale ... is how nutty Walmart is on pricing. Besides the fact that Walmart, many times, can’t get their pricing right - the shelf as compared to when you check out ... they also have variances on the very same product, from store to store ... even only three miles apart ... LOL ... they’re totally mixed up!
I did not notice who posted the question. I now realize why explaining my answer fell on deaf ears.
Please go away.
You didn’t explain anything at all about posting a source to my post 6, you said that you used to work at a bank, and of course you knew who posted the question, you even responded to it, just not with the answer.
To: Snickering Hound
Do you have a source for EBT cards all being refilled on the 1st of the month?
6 posted on 2/18/2015, 10:18:27 AM by ansel12
We have a Walmart in an upscale local community. Clean, with nicer and more high end items. No food shop and one of the older smaller stores but very nice. I think the place helps define it.
I forgot Hillary’s Book was called “Hard Choices”.
Bill should write a new Book called “Choice Hardon”.
He can do the first Book Signing on Pedophile Island for a select group of Groupies.
When Sam Walton was still alive Walmart was a big supporter of American manufactured goods. That also changed dramatically once he was gone.
LOLing! Everything you say about Walmart is so true!
Massachusetts doesn't reload EBT on the 1st of the month for everyone, the days vary by your SS number.
That might explain some of the whining about imaginary Wal-Marts on this thread.
Thanks. Sounds like you shop the same way. I really don’t shop. I get what I need at each place and leave. I pay at the jewelry counter or electronics they, unlike the front cashiers don’t have lines.
Ok, if you knew then why did you ask the question?
In my experience, that is when it happened.
It must have changed. Mea Culpa, mea culpa, mea maxima culpa
Who’s unhappy? Not me. I love my life, it’s awesome. For one thing I’m financially secure enough to get to chose where I shop and not worry about price. For I’m psychologically secure enough that I don’t take it personally that people don’t like a store I go to.
You on the other hand....
The cashier situation has been that way for decades before there ever was a self pay option. I understand it financially, as a discount retailer with a miniscule profit margin (generally around 2%) they need to pinch pennies until they scream and 1 extra cashier can blow up the whole model. but as a shopper the difference between a store where I almost never start worse than 3rd in line (any play not WM) and a store I almost never start better than 5th is a good 5 minutes, and I want that 5 minutes.
In other places I actually do use the self checkout, it’s faster. Most of the time. My favorite grocery store was having issues with it lately. I wrote them a pretty nasty e-mail. Things have gotten better.
+1
I also wonder why they are unable to look both ways in the parking lot to avoid being “almost” run over.
They really do seem to live in the slums too.
Maine is great except that Cabot Cove is the murder capitol of the world.
Living in Cabot Cove is like being a friend of Ben Matlock.
LOL!
I’m assuming you’re referring to the TV series “Murder She Wrote.”
Actually, the opening scenes of each show, which portray a light house and what looks like the rocky coast of New England, were taped north of San Francisco, in Mendocino County, I believe....in an area that was settled by people from New England.
I never got around to visiting that part of California, in spite of the fact that I lived in The Golden State for 16 years, mostly in Santa Barbara.
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