[ru4liberty]

Help!

[Wiz-Nerd]

Go to download.com and search for AVG Free. Download it and install it.

No cost. Excellent anti-virus protection.

[Extremely Extreme Extremist]

Get Avast and Malwarebytes.

[RBStealth]

Pebkac error:

Most run free antivirus nowadays:
Bitdefender,Avira, Avast, Comodo and more

[rstrahan]

There are several good malware programs out there. I have used Malwarebytes to recover from those ‘take your PC hostage’ Trojans, works great.

[Wiz-Nerd]

Once you get that installed go to the same site and download/install Malwarebytes and Spybot Search and Destroy.

Run both after doing an update.

[Greysard]

I need some (simply-worded) input as to what I should do. If I download Avast, will it take care of the Trojan horse problem? Are there other free programs that are better?

You need to find someone local who can help you. There is no single and simple answer to your question. It is not known what viruses/trojans you got, and it is not known how good available free antiviruses are against that particular threat. You need a specialist who will work with your computer until it is fixed.

[jyro]

The best free one ever , I had avg free, this one is better

http://www.malwarebytes.org/

[Dalberg-Acton]

You might try this free version of Malwarebytes Anti-Malware: Advanced Malware Detection and Removal of Viruses, Worms, Trojans, Rootkits, Dialers and Spyware.

[SkyDancer]

Just as an aside - my dad was trying to get to VA.gov and Firefox blocked it and so did Explorer. Kept saying it was untrustworthy and wouldn’t let him bypass the popup. Ideas?

[ansel12]

The first thing you do is download the free version of http://www.malwarebytes.org/, update it, and do a scan.

Do that right now. You can let the scan be running as you read this thread.

[smoothsailing]

Since you have Windows 7 amd IE you may already have this running and not even know it. It’s a free download.

http://windows.microsoft.com/en-us/windows/security-essentials-download

[majormaturity]

I use the free version of Avira - does an excellent job, updates daily, and costs nothing.

[Blood of Tyrants]

Here is a free scan. No strings.

http://housecall.trendmicro.com/

[AppyPappy]

Anti-Virus is free. Just so you know

[GraceG]

http://www.eset.com/us/

Download E-SET trial and run it, it is good AV

[Obama_Is_Sabotaging_America]

Malwarebytes.org

My favorite, but AVG.com and SuperAntiSpyware.com is good too.

[Obama_Is_Sabotaging_America]

P.S. Do NOT do Internet searches for spyware removal tools. You might end up clicking on a link which is nothing but a malicious site that runs a deadly script or puts you into a malware spiral of death.

Always enter links recommended by known sources!

[dhs12345]

Microsoft Security Essentials is free and does a pretty good job. Norton is free through Comcast.

[onyx]

FYI

[softengine]

Agree w/Extremely Extreme Extremist (/sigh). Run Malwarebytes. But know that is only a start. Turn Java off in your browser. And get some AV protection!!

Know that malware is not just malware. There is a motivation, largely financial. As SaaS is, so is malware as a service (so to speak). Indeed, many exploit kits have rootkit capabilities, which means AV may not be able to remediate.