How do I find that?
The problem will be that if you do a factory restore it will return everything to the original condition that was there when you first fired it up. The operative word here is EVERYTHING. Including that antiviriwhatever that HP loaded on there to start with.
That said, since it is an HP, probably buried in some menu that starts with ‘HP’ is the restore stuff. (I don’t have an intact HP in original configuration or I could tell you where they hide it.) Maybe HP has a ‘help’ thingie that may have the answer and tell you how to do it. It will nag you constantly about ‘if you do this you’ll lose everything’ but it will get you back to the beginning.
I have an intact Acer (meaning I haven’t finished playing with it yet so all the factory stuff is there still) and they hide the recovery thing in a folder called ‘Acer’ and then under ‘Acer Recovery Management’ and then under ‘Recovery option’, and then restore factory settings... In other words they make it so you cannot do it accidentally because you need to click through so many steps.
Look for folders that are labeled with HP’s name and see if any one of then has the recovery thingie in it. And as I said, if they have a ‘help’ function try searching that for ‘recovery’ or ‘restore’..
And then after you do restore it, you will need to figure out how to get their viral unsolution off of it again..
You should have an HP Recovery Manager on your computer. It should be pre-programmed to find the system partition and offer to recover the OS from the restore partition.
I don’t have the software to give you screen shots, but the Interwebs assureme this is all true.