A google or a visit to one of the many computer message boards would be a better source.
And more welcome.
What is the name and version of the application? Perhaps it is not compatible with the new kernel?
1.. Open Run, and type in services.msc then press Enter.
2.In services window, locate Windows Installer service in the services list.
3.. Verify that the Status is Started. If the Status column is blank,
right click on Windows Installer and select Start.
4 If you get error trying to force start the Windows Installer service, try to change the Startup Type to Manual, and then restart the computer.
Also, can you find the setup.exe or .msi file on the disk itself in File Explorer? If so, right-click the file and select “Run as administrator”.
It never has worked, and it never will. I recommend you install windows 7 and do everything via command line from Cygwin, or just retire you’re old beat and get an iMac 5k or similar.
Are you logged in as admin? Sometimes Windows will look like it installs an application until the end and then it errors out.
Seems like you are not the only one having issues with this software on Windows 8/8.1.
One guy got it to install/run by installing the .NET Framework 3.5. I know this seems counter-intuitive because the .NET Framework 4 is already installed, but many older apps need it, too.
So try this:
1. Open Control Panel.
2. Select the Programs hyperlink.
3. Select the Turn Windows features on or off hyperlink.
4. The top item in the popup window is .Net Framework 3.5 (includes .Net 2.0 and 3.0). Check the box beside it and click OK.
5. You'll need to specify the alternate source location, which is on the Windows 8.1 install disk in the \Sources\SXS directory.
Lenova, Mmmmmmm, where’s that made?
Would even trust a China made over a Ruski made.
Great replies, but don’t dismiss the possibility it’s a DVD/CD drive problem. I’ve had so many problems with laptop drives that I have an external for troubleshooting.
Good luck.
You need to make sure your system has all the current upgrades and patches. This goes for ANY version of Windows. You will see people on here howling about how Win 8.1 stinks and how you should go back to using 7. These are the likely the same people that were howling about how Win 7 stank, and were telling everybody to go back to Vista or XP.
In my opinion, Win 8.1 is the BEST Win so far. It’s robust, VERY user friendly, very maintenance friendly, more virus-resistant than any earlier versions, and so far has run every software package (new and old) that I have installed on it. I have it on two desktops, and two laptops. I even run it dual-boot on another Ubuntu Linux box. However, I do like running it configured to boot into the older Win7/Vista style desktop. (You can change this in the boot up configuration.)
If you Google your laptop and 8.1 software install issues, you might come up with some answers. Don’t make the mistake of going back to an older version of Windows on that machine. You may discover than it will have the same issues.
Suggestions, please??
Get a Mac and all your computer problems will disappear.
Try installing it in safe mode I’ve been using the same photoshop program for years, won’t install in 8.1 the regular way.
people still use DVDs to install programs?