Posted on 12/09/2014 4:00:37 PM PST by GQuagmire
Edited on 12/09/2014 4:03:39 PM PST by Admin Moderator. [history]
Ben Edelman is an associate professor at Harvard Business School, where he teaches in the Negotiation, Organizations & Markets unit.
Ran Duan manages The Baldwin Bar, located inside the Woburn location of Sichuan Garden, a Chinese restaurant founded by his parents. Last week, Edelman ordered what he thought was $53.35 worth of Chinese food from Sichuan Garden
(Excerpt) Read more at boston.com ...
The thing that got me was how management tried to say it was the credit card company that added the extra amount. Dummies don’t know that the CC’s just charge what is presented to them by restaurants.
You know, there’s a good way around this............
-JT
No doubt. That sounds like fraud, and if the establishment didn’t offer to investigate, or make the charge right, they are opening themselves up for a world of hurt, especially if a pattern emerges.
Thanks for your reply.
Always nice to meet new people here. R/Janey
Yeppers, and I did it.
Thanks, and likewise !
Well, I was just thinking of using cash.
I try never to write-in the tip on a bill, since learning years ago that some establishments don’t let the wait-staff keep their own tips, but make them divvy up the tips, and share “equally”.
But if I’m tipping someone, it’s for his or her *individual* performance. So I try to always carry “cash money” for tips.
(That’s a policy that’s come in handy in other areas, as well. Always carry a good supply of cash, in small denominations - at least as long as they let us ;-)
-JT
If you have a gripe on price or quality, don't do any more business with them. They'll quickly go belly up.
But now, too many want to run to court, the last place you'll find justice.
wearing you down over a minor refund or adjustment
Who's wearing who down, did you go to Harvard?
How did they manage the total amount that included the tip?
Yet another typical liberal Democrat screwing the little guy.
Not satisfied with a refund of the difference he asks for treble “damages”.
Glad the Chinese restaurant told him to FOAD.
Rodamala is legion.
That sounded very confused and as though you might be stoned or something, try it again.
He may get a bonus.
Dead eyes.
Heh. :)
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.