It’s official: My “new” Toshiba laptop has to go to the shop and with “luck” it will be back in two weeks. *groan* I’m almost ready to have them cancel the order and give me an HP.
They gave me a Toshiba loaner, and it’s no better than the one I just sent in. I’m so tired of dealing with faulty equipment, and it’s a struggle I don’t need. I have enough trouble navigating sites I know and am familiar with without adding the frustration of non-responsive equipment.
So what’s the consensus? Let them give me back the Toshiba? Or demand (nicely) a new product with better performance?
Please, input is encouraged, thank you!
:o]
Sorry, I’m useless about technology, although I did have a major success this afternoon, turning off the ringer on the new telephone.
DP buys ASUS computers, fwiw.
You haven't had it all that long...
Did you ever happen to do a googlebing search for reviews and comments on your particular model of 'new Toshiba' to see if there is a history of malfunction with the unit? If that fact can be established then for sure I'd insist on a different product.
Again, my comments on the HP line are that their business models are fairly solid, but the consumer models can be iffy (and of course, you pay a premium for those business models.)
Check on any user reviews of your unit first. If you find a slew of dissatisfied buyers and poor reliability push for something better. If on the other hand, the majority of user reviews are positive, I'd treat it as a fluke and hope they fix it. This time.
Of course, if it happens again...
Did that make any sense?
Your problems are more likely to be with the operating system than the machine. I have a friend here who had so much trouble with Windows 7 that her son has cleaned it off and placed Windows 6 on her laptop. But she doesn’t spend much time on the computer yet and she will be having me teach her to get on and use the Internet this holiday season. Fo you know what operating system is on your machine?