I've Received a Copyright Infringement Notice at my business..what do I do?

Me | 3/3/14 | Louiswu

[The Louiswu]

I received a notice of Copyright Infringement at my office today. It says someone downloaded a file called Let It Snow on 2/22/14 at 7:49GMT and the ip address listed is 173.23.1.91. I am really concerned and don't know what my first step should be in combating this problem. Does anyone have any advice about this, I would greatly appreciate any help with this matter.

[1rudeboy]

Best advice I can give you? Don’t solicit legal advice on the internet.

[TomServo]

how was this notice delivered?

[The Grammarian]

First thing I’d do is check to make sure it’s not a scam. Did the company against whom you supposedly infringed send you a letter? I’d take it to a copyright lawyer if they’re threatening any form of legal action.

[The Louiswu]

I’m not asking for legal advice, something more general, like has anyone had a similar experience.

[BarnacleCenturion]

http://m.youtube.com/watch?v=-10fWHdpmks

[The Louiswu]

Mail, from Mediacom

[unixfox]

My first suspicion would be a scam. My second suspicion would be a scam.

[CGASMIA68]

My? to you is why do individuals ask for legal medical financial etc advise at a political web site?

[MrEdd]

Couldn’t it also be a scam though?

[exit82]

Sounds like a snow job.

[The Louiswu]

"My? to you is why do individuals ask for legal medical financial etc advise at a political web site?"

I've found that there are many intelligent people on this site with views and experiences similar to my own.

[Zap Brannigan]

I suggest you search Google using the term “copyright troll.” I suspect that you are probably a potential victim.

[fso301]

7:49GMT is 2:49 EST.

Unless you were served notice by a registered letter, or personally by a process server, my first inclination would be towards a scam. My second and third inclinations are also towards scam.

[cuban leaf]

Do you have open wi-fi at your business?

[NittanyLion]

I received one of these from my residential provider. Called to verify and sure enough it was legit. I sent a formal response indicating I took steps to protect the wifi router and that was the end of it.

[perez24]

You might try google-ing (whatever search engine you use) the title of the notification. There are some very authentic-looking scams out there.

[The Louiswu]

"I suggest you search Google using the term “copyright troll.” I suspect that you are probably a potential victim."

I've received a few of these letters and I do own a computer repair shop with a network and good security...maybe not good enough. We change our passwords once a month.

[americas.best.days...]

Give them the name of your pediatrician.

[TomServo]

1). Take rude's advice.

and/or

http://mediacomcable.com/CustomerSupport/forum/index.php?topic=12332.0